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<br /> <br />Baker Tilly (20 hours for SME) Concerns-Project staff lacking experience in the PW field. <br />Cookie cutter approach, not customized <br />Timeline-approximately 4 months <br />Cost lower than competitor-$37,700 <br />Raftelis (35 hours for SME) Strength-Project team consists of Project Manager with 20 plus <br />years of local government experience as well as in the Public Works <br />field. Access to other team members with Public Works experience. <br />Customized approach-Iterative or adaptable process to meet our <br />needs. <br />Timeline-a few months <br />Cost-higher than competitor $52,350 <br />DDA Unable to produce SME needed <br /> <br />The project timeline will consist of: <br /> <br />Project Administration and Kick-Off <br />• Review of background information of the department and city <br /> <br />Organizational Assessment <br />• On site interviews with staff, site tours, discussion of department practices <br />• Off site analysis of interviews, data, current structure, industry best practices, benchmarking with <br />peers <br />• Deliverable-current and recommended organizational structure <br /> <br />Operational Efficiency Review <br />• Review of all operations performed by our Public Works Department <br />• Review of software systems along with cultural acceptance and use of systems <br />• Review of customer service process and practices <br /> <br />Final Report and Presentation <br />• Draft report presented to staff for comments <br />• Final presentation of report to City Council in person <br /> <br />FISCAL IMPACT: <br /> <br />Public Works Operational Assessment is included in 2025 budget under Administration contract services. <br /> <br />RECOMMENDATION: <br /> <br />“Motion to approve the hiring of Raftelis to conduct an operational assessment for the Public Works <br />Department and approve professional services agreement for above services, not to exceed $52,350.” <br /> <br />ATTACHMENTS: <br /> <br />• Public Works Audit Scope of Work and Outcomes <br />• Raftelis Proposal <br />• Baker Tilly Proposal <br />• City of Lake Elmo Standard Professional Services Agreement