#03 - State Performance Measures

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STAFF REPORT DATE: June 17, 2025 CONSENT TO: Mayor and Councilmembers FROM: Nicole Miller, City Administrator AGENDA ITEM: 2024 State Performance Measures Data CORE STRATEGIES: ☐ Vibrant, inclusive, connected community ☒ Efficient, reliable, innovative services ☒ Responsive, transparent, adaptive governance ☐ Balanced Finances now and future ☐ Managed Growth ☐ Resilient Infrastructure BACKGROUND: A goal in the City Council’s work plan in 2021-2022 was to develop metrics and dashboards in order to create a culture of continuous improvement. For the years 2022 and 2023, The city opted in to participate in the voluntary Performance Measurement Program of the Office of the State Auditor (OSA). The Performance Measurement Program began in 2010 for cities and counties to report on at least 10 performance measures annually to aid residents, taxpayers, and state and local elected officials in determining the efficacy of counties and cities in providing services and measure residents' opinions of those. Participation in 2024 performance measurement program consisted of, 38 cities (4%) and 26 counties (30%). This was a decrease of three cities and two counties from 2023. In order to participate the city would require passing a resolution by July 1 each year and reporting on at least 10 performance measures. ISSUE BEFORE COUNCIL: Should the Council approve the resolution submitting participation in the program and reporting on the performance measures for 2024? DETAILS/ANALYSIS: In previous years a survey was conducted to allow citizens rating of services. The response rate has ranged from 110 to 52 responses. This year staff opted for standards that we have the data on in lieu of the citizen survey. While the goal of this program algins with the council’s work plan