2012-2013 Winter Source - Laserfiche WebLink

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6 Winter 2012-13 2013 City of Lake Elmo Work Plan Taxpayer Service 1. Continue to develop a multi- platform information strategy that includes a relevant website, daily, weekly and quarterly news updates, and pertinent mailings on key com- munity issues; 2. Create procedures and standard operation guidelines to ensure a 24- hour turnaround response on all tax- payer issues; 3. Establish a consistent method for taxpayer input that includes web- site polling, citizen surveys, focus groups and neighborhood meetings; 4. Procure and Implement Taxpayer/ Property Tracking Software for more accurate record keeping and tax- payer information; 5. Extend the cable franchise for maximum utilization for consumers and public access broadcasting; 6. Explore implementing the Speak Your Peace civil dialogue project in cooperation with Jaycees and Rotary Land Use Planning 1. Adoption of the Comprehensive Plan for both the I-94 Corridor and Old Village 2. Adoption of Architectural Design Standards and Form Based Codes; 3. Development of a “community theme” that produces continuity and identity between the three ma- jor planning areas and emphasizes sustainability; 4. Streamline & improve Policies/ Procedures for the handling of rou- tine land matters including, but not limited to, variances, site plan re- view, setbacks, etc.; 5. Achieve 10-20% quantitative eas- ing in Met Council REC Unit man- dates and extend deadlines to 2040; 6. Successfully appeal Nass De- tachment Case at Appellate Level. Municipal Code/Recordkeeping 1. Update and Amend Section 96 of the Code regarding “nuisances”; 2. Update and Amend Section 151 of the Code regarding the use of “signs”; 3. Update and Amend Section 95 of the Code regarding “animals”; 4. Convert paper files from years 2000-2012 to Laserfiche record re- tention Finance 1. Approved Financial Policies in the areas of Undesignated Fund Bal- ance, Debt Service Ratio, Repay- ment of the Internal Planning Loan, and Refinancing of Current Debt; 2. Adopt Pro Forma Financing Plan for the installation of New Utilities; 3. Implement Performance Based Budgeting for the 2014 Budget; 4. Complete New Water and Sewer Rates prior to the 2013 summer bill- ing cycle; 5. Complete audit by May 15th/ Maintain Aa2 bond rating 6. Implementation of no-risk devel- oper agreements, escrow policies, and surety bonds to eliminate tax- payer risk through development Public Safety/Quality of Life/ Building Inspection 1. To increase traffic enforcement to improve roadway safety and miti- gate the volume hazard caused by cut-through commuter traffic; 2. To modernize the fire fleet through purchase or contractual arrange- ment that ensures state-of-the-art fire suppression and maximizes fire- fighter safety; 3. To reduce the number of nuisance properties by 80% by the end of fis- cal year 2013; 4. Convert from Washington County to contracted humane officer for ani- mal control; 5. Begin the Train Whistle Quiet Zone application process; 6. Improve permit review time to 5 working days or less. The 2013 City of Lake Elmo Plan of Work has been developed to reflect five core ideas of local government. First, our work must be proactive and taxpayer-centered. Second, the program must add value to the community in all aspects. Third, our operations must be efficient, stable and consistently fair. Fourth, programs must be cross- functional and team based. And fifth, staff members must be allowed to demonstrate expertise in their individual fields. The following represents the major goals & objectives in the City of Lake Elmo’s major areas of work: