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STAFF REPORT <br />DATE: 5/5/2026 <br />Regular Agenda <br />TO: Mayor and Councilmembers <br />FROM: Nicole Miller, City Administrator <br />PRESENTATION BY: Alec Vice, Director of Account Management, Polco <br />REVIEWED BY: Jason Stopa, Community Development Director & Ashley Monterusso, City Planner <br />AGENDA ITEM: Polco Contract for Community Engagement Subscription <br />CORE STRATEGIES: <br />☒ Vibrant, inclusive, connected community <br />☒ Responsive, transparent, adaptive governance <br />☐ Managed Growth <br />☒ Efficient, reliable, innovative services <br />☒ Balanced Finances now and future <br />☐ Resilient Infrastructure <br />BACKGROUND: <br />In the past the City Council has expressed interest in gathering community feedback via a statically <br />sound survey. This discussion occurred during conversations regarding the 76 acre park location. <br />National Community Survey (NCS) by Polco is a tool that the community can use to gather information <br />from their community on the 10 facets of livability along with creating custom questions. The module <br />includes comparisons to our National Benchmarks, and demographic and geographic comparisons <br />Polco uses a scientific methodology to ensure a statistically sound survey. By selecting their software <br />as a tool for staff, the City will also have access to the larger Polco platform which includes the option to <br />create additional surveys for other projects that staff is working toward (76 acre park, developing the <br />City 180 acres, etc.). Moving forward with Polco will allow staff to market this to our community as the <br />City’s survey tool which creates consistency and helps mitigate confusion. Users can also create <br />accounts and become notified when surveys go live. <br />ISSUE BEFORE COUNCIL: <br />Does the City Council approve of the proposal from Polco? <br />PROPOSAL DETAILS/ANALYSIS: <br />In response to City Council’s request for statistically significant community engagement tools,Staff <br />solicited quotes for such services/tools.Quotes and scopes of work were received from Polco and Morris- <br />Leatherman. <br />Polco Morris-Leatherman <br />Survey sample size 3,000 households 400 households <br />Number of surveys 1 benchmark survey +All Polco <br />Engage features are available <br />1 benchmark survey