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During the summer and fall of 2016, we conducted strategic planning sessions with all <br />personnel. During the planning sessions, a comprehensive Strength -Weakness -Opportunities - <br />Threats (SWOT) analysis was conducted, obtaining feedback needed to create a clear vision of <br />SBMFD's present and future needs. Analysis of the information collected during the SWOT, <br />identified significant internal and external challenges. From each challenge, goals were created <br />along with strategies and action items required to achieve each goal. While the duration of this <br />strategic plan is approximately five years, strategic goals will be achieved using flexible <br />timeframes. This tactic achieves the overall objective of maintaining organizational flexibility, <br />ensuring continued organizational growth. <br />Internal Challenges <br />Communication <br />Clear, concise, consistent and multi -directional information flow is a hallmark of a healthy <br />organizational culture. Effective and frequent communication contributes to growth, efficient <br />operation of the organization as well as significantly reducing negative information and its <br />conduits. As a department, we need to re-establish, effective communication methods, change <br />current processes to make communication more effective and strive to communicate clearly and <br />concisely through all levels of the organization. <br />Equipment/Apparatus <br />Possessing state of the art apparatus and equipment is critical to the success of a high performing <br />organization. Replacement of obsolete apparatus and equipment must be managed within an <br />effective timeframe, as outlined by national standards and best practices. Possessing state of the <br />art equipment is also a force multiplier, allowing personnel engaged in incident mitigation to <br />deliver significant capability with minimum staffing levels. The SBMFD currently possesses <br />many front-line apparatus, which have exceeded service life. Their advanced age contributes to <br />poor performance, increased out -of -service time due to maintenance issues and unacceptable <br />levels of safety for personnel. The average age of the fleet is 14 years, which is one year less <br />than the maximum service life recommended in National Fire Protection Association (NFPA) <br />1901. In addition to the age of the apparatus, old/obsolete items that outfit apparatus are <br />increasingly susceptible to failure. The department must continually advocate for a <br />comprehensive capital replacement plan, ensuring personnel have state-of-the-art <br />equipment/apparatus now and in the future. <br />Personnel, Accountability <br />To ensure the good order of the Department, personnel must always maintain high standards of <br />performance, behavior and unfailing integrity. When personnel are not meeting standards and/or <br />expectations, leadership must hold them accountable. Detrimental performance, lack of <br />adherence to standards and lapses of integrity undermine organizational culture. In addition, <br />negative behavior sets a poor example resulting in lack of discipline and substandard <br />performance. The Department must ensure leaders model desired performance, positive <br />behavioral traits and ensure correction of those who do not meet expectations. <br />41SBMFD 2017-2022 Strategic Plan <br />