Agenda Packets - 2012/06/25 - Laserfiche WebLink

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Mounds View City Council May 14, 2012 Regular Meeting Page 8 1 City Administrator Ericson requested Item 7Q be addressed next on the agenda. 2 3 Q. Resolution 7952, Authorizing the Implementation of the “Citizen Mobile 4 Access” Application to Integrate with the Comcate Code Enforcement 5 Manager (CEM) Software. 6 7 Code Enforcement Officer Anderson discussed the implementation and benefits of the “Citizen 8 Mobile Access” application. He indicated this application would be integrated with the Comcate 9 Code Enforcement Manager (CEM) software and was a cost effective measure to assist the 10 public in addressing code enforcement concerns in the City. He commented the app could be 11 tracked through the CEM software program and allowed for reports to be documented for the 12 Council. 13 14 Code Enforcement Officer Anderson commented that no other cities in the metro area were using 15 this app to date. However, he spoke with individuals in Henderson, Nevada and Fort Collins, 16 Colorado about their use of the app. Their comments were that the app allowed for a creative 17 avenue for additional code enforcement information to be streamed into the City. Staff 18 recommended the Council approve a Resolution and authorize the implementation of the 19 “Citizen Mobile Access” application for both the android and iPhone marketplace. 20 21 Council Member Mueller stated the current system has greatly increased efficiencies in the code 22 enforcement department. She questioned how the additional app would assist the department. 23 Code Enforcement Officer Anderson indicated it would make the department more efficient 24 while engaging the public in code enforcement issues. In addition, the public would become 25 more invested in each case. 26 27 Council Member Gunn questioned the expense of the app. Code Enforcement Officer Anderson 28 noted a fee could be charged for the app but he was recommending it remain free of charge to the 29 residents of Mounds View. 30 31 Council Member Hull asked if the number of downloads on the app could be tracked. Code 32 Enforcement Officer Anderson stated this could be monitored through android and through 33 Apple. 34 35 Mayor Flaherty indicated there was a yearly contract with Comcate for an expense of $1,700 with 36 an upfront investment of $2,400. He questioned how this expense would be funded. City 37 Administrator Ericson explained that funds were available in the Community Development 38 budget. He stated the $1,700 would be a budgeted expense in 2013. 39 40 Mayor Flaherty questioned how effective this app would be and if the tool would be misused by 41 the residents. Code Enforcement Officer Anderson stated he was interested in assisting the 42 public with reporting code enforcement issues and not policing the City. 43 44 Council Member Stigney was pleased that Staff was able to get a reduced price for the initial 45