05-05-1997 WS - Laserfiche WebLink

Home Browse Search

Thursday, March, 13, 1997 05:28:28 ,�,i -, . OWERTY Services Page 3 of 4 City of Mounds View Communication Climate Project • page 2 Phase Five Design and deliver a series of three-hour, facilitator-directed employee training sessions to potentially cover: 0 Leadership Characteristics employees fmd most desirable in appointed and elected leaders. Focus also on how one performs effectively as a thinking follower and professional. $ Change Management Change is a transitional process in which one identifies his or her role as an architect of their own change or as a victim.of another's change. The thrust of learning would entail determining one's acceptance of change as well as a means to design strategies to better deal with the change process. Conununication Styles Complete the Personal Profile(DISC)to assess one's style as a communicator, performer in the workplace, and openness to delegation and supervision. 0 Conflict Resolution Learn strategies to better manage conflicts, assess one's conflict approach, discover that conflict can be positive or negative, and recognize that conflict is a dangerous opportunity. • TeambuiIding An introduction to working on structured tasks as a team, balancing different personalities in the work group and looking beyond job descriptions to cross training and work functions. . Report Following Phase Four, a report would be prepared and reviewed with the city manager and his team. The future direction of the project would be determined at this meeting. The rationale for a theme in each employee session is to address predictable needs of employees struggling with changes in the workplace ranging from a diplomatic state of noncompliance to open rejection and resentment. Open, unscripted "gripe" sessions usually intensify acceptance of change and a better animosity without nurturing where the organization is in terms sense mmunicationfcclimate, and(2 deSthe future. The igna plan to develop(1) ascertain cohesive work force through training and supervision. Pana Costs The consulting rate is $100 per hour. Phases 1 and 2, 2.5 hours Phase 3, approximately 4 1-hour interviews $ 250 Phase 4, 3 1.S-hour sessions 400 Develop report based on assessing interviews and focus group results, 7 hours 700 Deliver and discuss report at meeting, 2 hours 2700 00 200 Phase 5, 5 3-hour training sessions 0, ro $500, plus$200 for Personal Pfile Subtotal $2000 • 2700 Toal Separate training sessions could be conducted by separate agreement beyond initial phases one 700 through four.