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Office of the City Administrator. The following section is a legal procedure for the City to act on grievances relating to alleged discrimination on the basis of disability. The City also welcomes suggestions or recommendations for making its programs and facilities more accessible to all its citizens beyond the basic requirements. Any individual who believes that he or she has been subject to unlawful discrimination of the basis of disability by the municipality may file a grievance. PROCEDURES Grievances should be submitted to City of Mounds Mew, City Administration, 2401 Highway 10, Mounds View, MN 55112. Grievances may be written or verbal, but in either case a written record of the complaint shall be kept the City Administrator. The grievance should include: • Name of the person(s) discriminated against, address, and telephone numbers, • Detailed description of the grievance (i.e., barrier to a City Program, service or facility); • Any Additional background information. If the individual is an employee of the City of Mounds View and the grievance is based on conditions of that employment, the complaint shall be referred to the City Administrator. For grievances not based on the conditions of employment by the City of Mounds View, the following steps will be followed: First Step 1: Submit complaint of alleged discrimination on the basis of disability to the City Administrator for resolution. The City Administrator will review the complain and render a decision within 30 working days. A record of the complain and actions taken will be maintained in the City Administrator's office. Second Step: If the grievance cannot be resolved by the City Administrator to the satisfaction of the individual, it will be forwarded to the Mounds View City Council. The affected employee(s) and/or the City Council may request to hold a public meeting on the complaint. If an employee desire a public hearing to be held on the complaint, then a written request must be submitted to City Administrator. In conformance with applicable public notice laws, the public meeting will beheld at the next available City Council meeting, pursuant to applicable laws governing data privacy and public meetings. The City Council will issue a decision within 30 days of hearing the complaint. A record of actions taken on the complaint by the City Council will be maintained in the Office of the City administrator. The City Administrator will make every effort to resolve the complaint at the local level, however, complaints are not required to exhaust the City of Mounds View's grievance procedures before filing a complaint at the federal level. Following are agencies who receive complaints at the federal level: U.S. Equal Employment Opportunity Commission 1801 "L" Street NW ipWashington, DC 20507 202-663-4900 (Voice) 202-663-4394 (TDD)