Agenda Packets - 1997/12/15 - Laserfiche WebLink

Home Browse Search

QUALITY INITIATIVES Creating Quality Initiatives is one thing; connecting the outcomes of those Quality Initiatives to business strategies and goals is another matter. While many organizations are deeply involved in the Quality movement, some organizations lose sight of the fact that there needs to be a payoff to the organization from these Quality programs. PAGE 5 JFA can help you: •Decide what outcomes your organization wants and needs from its Quality efforts •Strategize the desired relationships between Quality outcomes, performance/productivity measurement criteria and reward/recognition initiatives •Integrate Quality initiatives with business goals and strategies. PERFORMANCE & PRODUCTIVITY ASSESSMENT Defining the criteria to be used to assess employee performance and pro- ductivity is integral to creating an effective performance based pay system and is a key to gaining competitive advantage in organizations today. JFA has extensive experience in assisting organizations to evaluate alternative approaches to measuring employee performance. We custom design performance measurement systems using cutting edge technologies that integrate your organization's values and key success factors, that incorporate appropriate legal requirements and that are solidly connected to the appropriate reward system. Our performance assessment expertise and tools include: •Facilitating performance feedback from all organizational levels (eg. 360 degree feedback) •Training employee teams to design performance assessment systems •Forms, training and resource materials tailored to your organization's needs •JFA's proprietary data base of performance dimensions (see"JFA innovations") • RECOGNITION PROGRAMS• Recognition is one of the most under-utilized reward approaches in America today! Cash rewards are not always the most effective motivator. With the changing mentality and expectations of today's worker, it makes good business sense to develop a total reward approach that will support your overall reward values and strategy. Recognition should play a key role in that strategy! Because of our extensive expertise in facilitating organizations to assess and actualize their total reward strategy, • we can help you in determining how recognition fits within your overall strategy. If desired, we can work with an internal employee team to develop recognition approaches that elicit and reward unique and value driven results that are not captured in any other reward vehicle.