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Goal No. 6 Improve Quality of Administration General Filing System <br />ANTICIPATED <br />WORK PLAN <br />PERSON($) RESPONSIBLE <br />COMPLETION <br />OUTCOME <br />DATE <br />Implement Resolution/Council Action Tracking Software Package <br />Severson/Cruikshank <br />10/01/93 <br />Software purchase, <br />data being entered. <br />Completion by <br />Jan/Feb 1994. <br />Goal No. 7 Enhance the Council's Image by Providing the Council and the <br />Public with Accurate and Timely Information <br />ANTICIPATED <br />WORK PLAN <br />PERSONS) RESPONSIBLE <br />COMPLETION <br />OUTCOME <br />DATE <br />Complete the "Meet the Council' Brochure <br />Cruikshank <br />4/01/93 <br />Not Complete as <br />yet. <br />Implement "Zero Defect' Philosophy <br />All Staff <br />On -Going <br />On -going <br />commitment <br />Answer all Requests for Information within One Day (Routine); Three <br />All Staff <br />On -Going <br />On -going <br />Days (Non -Routine) I <br />commitment <br />Goal No. 8 Strive to Make the Council, the City and All Departments "Look <br />Good" <br />WORK PLAN <br />PERSON(S) RESPONSIBLE <br />ANTICIPATED <br />COMPLETION <br />DATE <br />Adopt and exemplify philosophy that we are the best -- set the tone (by <br />All Staff <br />On -Going <br />On -going <br />example for the organization <br />commitment <br />Achievement of All Previous Goals <br />All Staff <br />Forever <br />On -going <br />commitment <br />