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5 <br />reduced in coverage or in limits except after thirty (30) days' prior written notice <br />has been given to CITY. <br /> <br />15. Indemnification and Hold Harmless. Except for CITY'S own negligence, willful <br />misconduct or failures, Contractor shall save, keep, and hold harmless CITY, its officers, agents, <br />employees, and volunteers from all damages, costs, or expenses in law or equity that may at any <br />time arise or be set up because of damages to property or personal injury received by reason of or <br />in the course of performing work which may be occasioned by any willful or negligent act or <br />omission of Contractor, any of Contractor's employees, or any subcontractor. In the event of <br />liability for damages arising out of bodily injury to persons or damages to property caused by or <br />resulting from the concurrent negligence of Contractor and CITY, its members, officers, <br />employees, and agents, Contractor's liability hereunder shall be only to the extent of Contractor's <br />negligence. The provisions of this paragraph shall survive the expiration or termination of this <br />Agreement. <br /> <br />16. Compliance with Law. Contractor agrees to comply with all published ordinances, <br />laws, rules, and regulations, together with amendments thereto, of the State of Minnesota, the <br />United States of America, or CITY pertaining to the services to be performed hereunder. <br /> <br />17. Taxes. Contractor agrees to save CITY harmless from any and all taxes or <br />assessments of any kind or nature levied by any political subdivision upon Contractor by reason <br />of services rendered for Soft Recyclables and disposal for CITY. <br /> <br />18. Employee Conduct. All Contractor personnel must maintain a courteous and <br />respectful attitude toward the public at all times. At no time may they solicit, request or receive <br />gratuities of any kind. Contractor must direct its employees to avoid loud and/or profane <br />language at all times during the performance of duties. Any employee of Contractor who <br />engages in misconduct or is incompetent or negligent in the proper performance of duties or is <br />disorderly, dishonest, intoxicated, or discourteous must be removed from service under this <br />contract by Contractor. <br /> 19. Monthly Reports. Contractor shall provide monthly project status reports. These <br />reports will be due within fifteen (15) days of the close of the month being reported. At a <br />minimum, the reports shall include detailed data to allow analysis of collection and processing <br />efficiencies including pounds of Soft Recyclables collected in the prior month and the payment <br />of the required fee to CITY. <br />20. Inspections. Upon reasonable advanced request to Contractor, CITY may inspect the <br />facilities, equipment and operations of Contractor to assure itself of the appearance and <br />compliance with provisions of this Agreement. Upon reasonable advance request, CITY may <br />review the records kept on the Soft Recyclables collected under the terms of this Agreement to <br />test and validate the weights claimed. CITY agrees to notify Contractor, in writing, at least forty- <br />eight (48) hours prior to any such inspection and shall indicate the reasonable basis for <br />requesting the inspection. <br />21. Meetings and Communications. In order to minimize misunderstanding and to <br />provide thereafter a forum for discussing and resolving any issues that may arise, the parties <br />agree to meet on a regular basis and hereby adopt communications procedures as follows: