Agenda Packets - 2009/02/02 - Laserfiche WebLink

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City of Mounds View Page 5 Business Image Survey Report February 2, 2009 City Services To measure the opinions towards Mounds View city services and programs of local businesses, we created box scores that combine both Most important and Somewhat important for ranking. Similarly, we have combined the Very satisfied and Somewhat satisfied responses to achieve a satisfaction box score. This helps to show the overlapping responses and the gaps between the two rankings. Aside from the expected top two responses of Police and Street repair, the next three provide insight on their priorities. Rounding out the top five were: Managing traffic congestion, Improving Co. Road 10 corridor, and Economic development. RANK IMPORTANCE SATISFACTION RANK 1. Police 90.9% 78.8% 1 2. Street repair 81.9% 33.4% 7 3. Managing traffic congestion 75.7% 57.6% 2 4. Improving Co. Road 10 corridor 72.7% 36.4% 5 4. Economic development 72.7% 51.6% 3 6. Property code enforcement 66.7% 39.4% 4 7. Environmental issues 44.6% 30.3% 9 8. Trails system 39.4% 36.3% 6 9. Affordable housing 39.4% 27.2% 11 10. Park & recreation programs 33.4% 30.3% 9 11. Annual Festival in the Park 30.3% 30.4% 8 12. Community Center 27.2% 24.3% 12 13. Public access cable channel 9.1% 12.1% 13 Most Serious Issues Facing the City When we asked businesses to identify the most serious issue or issues facing Mounds View, we found four that have a 36% or higher response. Besides taxes, these responses indicate a very strong interest in economic development activities. In order they are: 1. High property taxes (48.5%) 2. Improving the County Road 10 corridor (48.5%) 3. Increasing amount of vacant, underused or blighted commercial properties (39.4%) 4. Lack of business or shopping options (36.4%) These were followed by: Road conditions/street maintenance (33.3%), Too much low income housing (27.3%), Crime (24.2%), Home foreclosures/rundown properties (21.2%), Lack of public transportation (18.2%), Traffic congestion (15.2%), Quality of Life in Mounds View Businesses described the quality of life on Mounds View as follows: 1. Good (72.7%) 2. Fair (24.2%) 3. Excellent (3.0%) When asked what they would suggest that the city do to improve the quality of life in Mounds View, the following written responses were provided: • Lower business taxes • Reduce crime rate • Keep policing (excellent) and continue to offer park and rec programs