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• <br /> RESOLUTION NO. 4015 <br /> CITY OF MOUNDS VIEW <br /> COUNTY OF RAMSEY <br /> STATE OF MINNESOTA <br /> • <br /> A RESOLUTION OUTLINING COLLECTION POLICY FOR DELINQUENT <br /> UTILITY BILLS <br /> WHEREAS, the Council has reviewed current collection <br /> .policies for delinquent utility bills , and <br /> WHEREAS, the Council desires to amend current collection <br /> policies for delinquent utility bills; <br /> NOW, THEREFORE, BE IT RESOLVED by the Council that the <br /> collection policy for delinquent utility bills will be as <br /> follows : <br /> 1. The due date of the utility bills will be the last <br /> working day of February, May, August and November. <br /> 2 . A shut off reminder notice will be sent ten working <br /> days after the due date of the utility bill to <br /> customers who are delinquent. <br /> 3 . If payment is not received within ten working days a <br /> certified 24 hour shut off notice will be sent. <br /> 4 . If the notice• is returned unclaimed or the customer <br /> does not respond within five working days a letter will <br /> be sent by first class mail informing the customer that <br /> the water will be shut off in five working days . Water <br /> will not be shut off on Friday. <br /> 5 . If a customer notifies the City in advance, <br /> arrangements can be made for installment payments . <br /> 6 . Multi-family accounts (duplexes , apartments and mobile <br /> home parks) will be exempt from the above. If payment <br /> is not received 'a letter will be sent from the City <br /> Attorney notifying the customer that court proceedings <br /> will be initiated. <br /> 7 . If accounts remain unpaid due to foreclosure etc . the <br /> amount will be certified on the taxes with a 5% <br /> administrative fee and 8% interest added. <br />