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t <br /> UkQ/vv15 <br /> TO: Mayor & Council <br /> FROM: Don Brager, Finance Director - Treasurer <br /> DATE: March 26, 1991 <br /> SUBJECT: Update on Collection Policy For Delinquent'Utility Bills <br /> Resolution 4015, adopted December 10, 1990, provides a collection <br /> policy for delinquent utility bills. Attached are the new notices <br /> provided for in the policy. The collection policy provides for <br /> sending the 24 hour shut-off notice by certified mail. The policy <br /> also states that if a customer notifies the City in advance <br /> installment payments may be made. The agreement for installment <br /> payments(Promissory Agreement) , which is attached, states that <br /> " . . . failure to make any payment(s) on or before the date(s) <br /> specified in this agreement will result in discontinuance of <br /> utility services. " This has been the past practice of the City. <br /> This point was not specifically addressed in the collection <br /> policy. Should this practice be continued? Staff awaits Council <br /> direction on this matter. <br /> DB/hs <br /> Enclosures <br />