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A short newsletter survey (see attached) was conducted in 1999 and the City <br />received about a 35% response rate. The use of that survey to assess Internet <br />use and collect e-mail addresses continues to be a benefit to the City. <br />Information about the City is routinely e-mailed to those that have signed up their <br />e-mail address. <br /> <br />E-Mail survey – This type of survey only reaches the “connected” households <br />and, therefore, is not as useful as some of the other methods. However, there <br />may be some limited application for quick opinion surveys, particularly having to <br />do with web page or Internet issues. The Police Department has also developed <br />a fairly large crime-watch e-mail list which may have some use for quick surveys. <br /> <br /> <br />Recommendation: <br />Based on the reliability of the data and the ability to compare to prior years, it is <br />recommended that the Council approve contracting with Decision Resources in <br />2003, to conduct a survey for the community, not to exceed $9,800, pursuant to <br />their proposal. If approved, staff would bring back a list of a proposed fifty <br />questions back for Council review. <br /> <br /> <br />Respectfully Submitted, <br /> <br /> <br /> <br />Kurt Ulrich, City Administrator