Laserfiche WebLink
Staff Report: Internet-electronic Tee sheet <br />3/18/01 2 <br /> <br /> <br />3) Who else is using this system? <br />Everybody and nobody. Most golf courses are paying a monthly charge and a user fee to have <br />their customers use their system that is kept by an outside vendor. The systems in existence have <br />two major problems. First, they are very user-unfriendly and that defeats the customer service <br />angle and the purpose of getting many people to participate. Second, the .com companies hosting <br />all these tee sheets have been changing and consolidating almost monthly, which just disrupts <br />both an operation and any customer loyalty. Here is a list of web pages I have looked at so you can <br />maybe see what we are shooting for. Thebridges.com, deerrungolf.com, <br />boslanden.com <br />4) Besides the customer service benefits could you list the money that could be expected to made or <br />saved from this type of system. <br />We currently spend over $5,000 a year in mailing out info to our customers. It would be <br />foreseeable to cut 70% of this amount over a three-year period. If the web site draws much <br />attention we will be able to sell advertising on the site. A conservative estimate for advertising <br />would be $2,000 a year after running for a year. The ability to market slow days or blocks of tee <br />times which would result in an estimated 1500 additional rounds would bring in at least $15,000. <br />The shopping cart feature which several of you did not like would once again enhance the entire <br />site and would bring in $3,000 to $4,000 a year. This would pay for the capital cost of the shopping <br />cart and allow us to market and increase our gift certificates and hard goods. <br />5) What are the security aspects? What does the Chief think about this plan? <br />We can place cameras in the clubhouse for both security and safety as well as strategically place <br />cameras around the outside locations that would pick up after hours activity. These cameras can <br />be monitored by anyone with network access at any hour of the night. These cameras can also <br />function as an alarm system so that if activity is taking place they download to a beeper or signal a <br />phone. At worse case the cameras offer safety because of the recording capability. <br />The Chief approves of the increased security. The laptops and metrocom system that was to be <br />made available to the officers is still 6 to 12 months off but will enhance the coverage of the golf <br />course security by both his staff and mine. <br />6) Where is the money coming from ? Where was the money going to before? <br />The Capital expense budget for the golf course in 2001 is $84,000. The money would be allocated <br />out of those funds. Several line item projects can accommodate this expense. We can wait if we <br />have to for one year to carpet clubhouse. We can put most of security upgrades into this system. <br />We can take money out of advertising to help pay and since it looks like we are going to sign the <br />billboard lease, $12,000 is designated for advertising the next five years. <br /> <br /> If there are any other questions you want answered in regards to this project please feel free to contact <br /> me as soon as possible. We are gearing up to start the season and I would like just a yes/no decision as <br /> soon as you can. If we are to do this I will have to budget huge amounts of time to pull this off before our <br /> season starts. <br /> Thank you