Agenda Packets - 2022/02/14 - Laserfiche WebLink

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Exhibit A Position Title: Department: Accountable to Status: CITY OF MOUNDS VIEW POSITION DESCRIPTION Office Assistant Public Works Public Works/Parks and Non -Exempt Part -Time Recreation Director PRIMARY OBJECTIVE OF POSITON Under the guidance and supervision of the Public Works/Parks and Recreation Director, this position is responsible to provide a variety of routine clerical support for the Public Works Department, which includes typing correspondence; generating reports and maps; data entry; digital filing; answering phones, and relaying messages. SUPERVISION RECEIVED Works under the general guidance and direction of the Public Works/Parks and Recreation Director. SUPERVISION EXERCISED None. ESSENTIAL DUTIES AND RESPONSIBILITIES • Answer Public Works main phone line and respond to routine inquiries routing to appropriate staff for response or resolution. • Assist with departmental mailings. • Schedule appointments for meter repairs and replacements. • Greet visitors and assist public while providing excellent customer service. • Perform clerical support, including receiving deliveries; mail distribution; assembling file documents; and copying. • Dispatch maintenance workers as necessary to Gopher State One emergency requests. • Maintain the City Diseased Tree program database, issue letters, create re -inspection documents, and update digital filing. • Maintain meter repair database, issue notices, schedule repairs, generate work orders, enter data, and update digital filing. • Scan files into digital filing system per records retention schedule and discard hardcopies. • Perform other duties consistent with the tasks of the position as assigned. MINIMUM QUALIFICATIONS • High School graduate or equivalent • One-year of clerical experience • One-year customer service experience • Typing of 50+ WPM with ability to proofread • Proficient with Microsoft Office Suite (Word, Excel and Outlook) • Committed to working a regular part-time schedule of up to 25 hours per week. Reliable daily attendance required in order to cover office lunch period o Position is not eligible for remote work assignment. DESIRED QUALIFICATIONS: • Previous municipal Public Works Department work experience • Laserfiche or digital filing experience • Access experience NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES Ability to prioritize tasks and work independently with minimal direction; Ability to communicate and greet visitors and co-workers in a courteous, positive and professional manner;