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POSITION DESCRIPTION Position 'Title: Receptionist Department: Administration Accountable To: Human Resource Director Status: Part -Time, Non -Exempt PRIMARY OBJECTIVE OF POSITION Responsible to provide high quality customer service to the public, and internal customers. Receives and refers inquiries to appropriate personnel. Performs administrative duties including word processing, data entry.. mail processing, cash receipting, and providing support to the Human Resource Director. Maintains office supplies, schedule meeting room reservations and assists other departments as time allows. Assists with City's Recycling Program. SUPERVISION RECEIVED Works under the guidance and direction of the Human Resource Director. SUPERVISION EXERCISED None. ESSENTIAL DUTIES AND RESPONSIBILITIES • Greet visitors at City Hall and answer questions or direct to staff member/ department able to assist with customers' request, while providing excellent customer service and maintaining a favorable image of the City. • Process all outgoing and incoming mail. Promptly distribute mail to appropriate departments. • Provides posts and graphics on the City's electronic bulletin board. • Maintains up-to-date directory of telephone numbers and addresses necessary for public information. • Maintains the lobby, office supply/mail room and front counter area in a neat and orderly condition removing all outdated notices, posters, etc. • Prepares Council Chambers for meetings and cleanup (following day). • Performs cash receipting (utility billing credit card payments) including collecting fees and issuing receipts (for certain licenses, permits and bills). • Assists with utility billing and accounts payable processes and procedures as needed. • Coordinates dog license activities including the ordering and issuance of dog tags, data entry and receipt of payments. + Handles annual kennel licensing for City. • Answers recycling questions. • Assists in the recruitment process by posting job announcements, coordinating the interview process, and notarizing background forms. • Assists with the record management function for the HR Department. • Scans and properly files documents into digital filing system to ensure efficient and effective future retrieval of both confidential and non -confidential information. • Assists the HR Director with tracking employee completing of training activities. • Updates HR forms as directed. • Assists the HR Director coordinate employee related events such as Employee Appreciation. • Performs word processing, including, but not limited to forms, fillable PDFs, licenses and general correspondence. • Prepares and distributes City Council and Economic Development Authority packets. • Assist with recycling "clean-up" events for residents. • Tracks recycling reports from trash haulers and submits quarterly to county.