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Moillvns ViEw JOB DESCRIPTION Job Title: Receptionist Grade: 3 Supervisor Title: Human Resources Director Department: Administration FLSA Status: Non -Exempt Date Reviewed: 10/3/2023 Minimum Qualifications of Education and Experience: ➢ High school diploma or GED equivalent with specialized course work in general office practices such as typing, filing, accounting and bookkeeping. ➢ Three (3) years of increasingly responsible related experience. ➢ Experience with document imaging. ➢ Typing of 50+ WPM with ability to proofread. Nature of Work: This position provides high quality customer service to the public and internal customers. Receives and refers inquiries to appropriate personnel. Performs administrative duties including word processing, data entry, mail processing, cash receipting, and providing support to the Human Resource Director. Maintains office supplies, schedule meeting room reservations and assists other departments as time allows. Communicates with: Internally —General staff. Externally —General public. Supervision: None Essential Work Functions: • Greet visitors at City Hall and answer questions or direct to staff member/department able to assist with customers' request, while providing excellent customer service and maintaining a favorable image of the City. • Process all outgoing and incoming mail. Promptly distribute mail to appropriate departments. • Maintains the lobby, office supply/mail room and front counter area in a neat and orderly condition removing all outdated notices, posters, etc. • Performs cash receipting (utility billing credit card payments) including collecting fees and issuing receipts (for certain licenses, permits and bills). • Assists with utility billing and accounts payable processes and procedures as needed. • Coordinates dog license activities including the ordering and issuance of dog tags, data entry and receipt of payments. • Answers recycling questions. • Performs word processing, including, but not limited to forms, fillable PDFs, licenses and general correspondence. • Assists with election activities and other administrative and municipal functions as directed. • Assists in the recruitment process by posting job announcements, coordinating the interview process, and notarizing background forms. 9 Assists the HR Director and coordinates employee related events such as Employee Appreciation.