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M070ROLA SOLUTIONS QUOTE-2) 82 MV (18) Standard • All Customer-provided equipment, including hardware and third-party software, necessary for delivery of the System not specifically listed as a Motorola deliverable. This will include end user workstations, network equipment, camera equipment and the like. • Configuration, maintenance, testing, and supporting the third-party systems the Customer operates which will be interfaced to as part of this project. • Communication between Motorola and Customer's third-party vendors, as required, to enable Motorola to perform its duties. • Active participation of Customer SMEs in project delivery meetings and working sessions during the course of the project. Customer SMEs will possess requisite knowledge of Customer operations and legacy system(s) and possess skills and abilities to operate and manage the system. • Electronic versions of any documentation associated with the business processes identified. • Providing a facility with the required computer and audio-visual equipment for training and work sessions. • Ability to participate in remote project meeting sessions using Google Meet or a mutually agreeable, Customer-provided, alternate remote conferencing solution. PROJECT PLANNING A clear understanding of the needs and expectations of both Motorola and the Customer are critical to fostering a collaborative environment of trust and mutual respect. Project Planning requires the gathering of project-specific information in order to set clear project expectations and guidelines, and set the foundation for a successful implementation. WELCOMEIIT CALL -TELECONFERENCEIWEB MEETING A Project Planning Session teleconference will be scheduled after the Agreement has been executed. The agenda will include the following: • Review the Agreement documents. • Review project delivery requirements as described in this SOW. • Provide shipping information for all purchased equipment. • Discuss deployment date activities. • Provide assigned technician information. • Review IT questionnaire and customer infrastructure. • Discuss which tasks will be conducted by Motorola resources. • Discuss Customer involvement in provisioning and data gathering to confirm understanding of the scope and required time commitments. • Review the initial project tasks and incorporate Customer feedback. • Confirm CJIS background investigations and fingerprint requirements for Motorola employees and/or contractors. Required fingerprints will be submitted on Motorola provided FBI FD-258 Fingerprint cards. • Review the On-line Training system role in project delivery and provide Customer User Name and Access Information. • Discuss Motorola remote access requirements (24-hour access to a secured two-way Internet connection to the Motorola system firewalls for the purposes of deployment, maintenance, and monitoring). • Discuss Customer obligation to manage change among the stakeholder and user communities. • Review deployment completion criteria and the process for transitioning to support. Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola(the Underlying Agreement"")that authorizes Customer to purchase equipment and/or services or license software(collectively""Products"").If no Underlying Agreement exists between Motorola and Customer,then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. Page 14