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.arch 31, 1983 <br />Page 2 <br />Actual discontinuation of service by shut off of water would have <br />averaged 3-9 in the last year and a half had we followed a shut off <br />policy. We have not shut off water because the maintenance department <br />has had more pressing duties to perform. The last time we shut off <br />water was October 1981. At that time three services were discontinued. <br />Certification of delinquent balances to the County for collection is <br />the other tool we have to enforce collection. A proposed policy for <br />this procedure is attached. <br />we recommend that Council adopt the attached Billing and Collection <br />Procedures as the City's utility bill collection policy. Should you <br />have any questions do not hesitate to contact us. <br />DB/ds <br />Attachments <br />1 <br />