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RI:M[AIHIiR MuL yua amran 11 w 151 us lullnwx. .. <br />Anxwrr 1 il he scamnxm i. vue "To a artr' lillk eUenf'. An.wrr 3 d i is rtne•.To wme aKUm" ur "A6om Adl Fe Yimi' .. <br />Nrcrr". ar I es not IY .. An.wi r .1 d u i. irue "To a R 1 eauni' ur "Qui1e ofK." .' <br />Anfver 1 il n is rur "7b li de e.em rr':unrcumes° An.wer S d n n me "7'u very Brcn euem"u "Afmm Alvryi' ...... <br />1. You an .inccrcl3' intercstcd in thc suggcstion+ ol' your cmploycos .... . I. l 1 "" .ri , <br />2. . .:IrC wl'II urg8111zeti and a 600u pi i iiii . . . . . . . . . . . . . . . . <br />3 . . makc surc Your pcoplc ar Pro x+rly traincd fur ih•ir loM . . . . . . . . . . . . . 3. ( _) . <br />4. Peoplc who work (or you alway+ know w:crc ihcy +tanJ anJ how thcy are domg ....... 4. ( <br />S. ()s5. You arc veq mncrrned about geuinp things donc on timc . . . . . . . . . . . . . . . . . <br />6. You aplain how tlseirJnb, work, and go.Js rclat. lU lM1P I(>dflilll`Il[ g08Iti . 6• 7. 1 1aeAIhcira:kw. J l (1Cl l'f N':1} UI iI010 1I1111ES . . . . . . . . . <br />R. Your Bood plamm F Aceps thin s mm inF .moulhly . . . . . . . . . . . . A. 1 _) <br />9. Yuu ure a Ruod instruc[oq co.d. anJ iminer . . . . . . . . . . . . . . . . . . `. <br />f 1 <br />10... Ic thrm know wlurc lhc}'sland . . . . . . . . . . . . . . . . . . . . . . . . <br />10. (,):o <br />11. You mnkc ehan;rs as a rcsWt ol' Ii leninF In your pcoplc ......... I L(_ 1 <br />12...planthcirworkinselvanccinorJcrropruvidefur;norJerlyllowolwork . . . . <br />12.(_ <br />13. . . are respected for your knowleJBc ol' Your 4TUUli s upetations . . . . . . . . . . 13. (_) .. <br />14. . . honeslly iry lo give ihem your npinion of the wurk thry do . . . . . . . . . . . . . . . 14. 1 / .. <br />IS... are sure to reminJ Ihnm about Jeadlines . . . . . . . . . . . . . . . . . . . . . . . . <br />IS. ()a <br />16. You discuss yourgroup's gualswith your Exople to 6c sure tl ey am cle u' .. 16. l 7, 17. .. welcrnne Y uremployee's iJeas even wheo theY differ from Your o dn . . 18. (_lI8.. . keep their work well organized throuBh Bood Planning ... . .... <br />19. You can answer moxt any yuestion abow your department . . . . . . . . . . . 19. f _ _1 . <br />20. (_)w <br />0. . . push them lo get thin done when IhcY are supposed lo . . . . . . . . . . . . . . . . . <br />1. You set goals which are a challenge to the group . . . . . . . . . '- <- <br />2 . . enrnura6< <em o express their upinions and {wrticiPale in decisions . . . . '- • ( _1 <br />s. . . kcep Your 6roup's activities weil planneA . . . . . . . . . . . . . . ? <br />3. ( _ .1 <br />24. .. coach your people lo heip them imRrove [heir perfomiance on Ihe' .........?4. l_) <br />25. . . givc yonr employees Gequenl anJ honesl viticism of their work . . . . . . . . . . . . 25. (_) + - <br />6. Yo cicarly cummunicale lo Yuur sroup lhc i••porwncc of Ihci! goals .. 2. (= <br />7. f_l ... 27. .. encourage them ta speak up if they think they huve a good idca .. <br />28. .. are sually ri6ht when you answer queslions aboul your group's work .......?8. (_) <br />29. . . look for ways ro help them do a batter jo6 . . . . . . . . . . . . . . . . . . 29. (_) <br />30. .. stress the need to get things done when Ihey are promised . . . . . . . . . . . . . . . . . 30. (_) w 1, <br />31.YousetgoalswhichhefpyourpeoplemakeworihwhileconlriYutions . • <br />3- <br />3?. .. ask them to participate in decisians un new problems tlmt come up ....'. 3?. (_I . <br />33. . . honestty try to give them all the useiul infornr.dion you r.m . . . . . . . . . . . . . 33. (_) <br />34. . . Crankly let them know how weil thcY arc Joiny tl eir jobs . . . . . . . . . . . . . . . . 34. f 1 , <br />J5. . . hink il i+ important to mec due dates . . . . . . . . . . . . . . . . . . . . . . . . . : <br />5. (_).• .. <br />36. Yuu discuss goals with them . . . . . . . . . . . . . . . . . 36. (_1 <br />37. . . pay attention to planning Ihe work in udvance . . . . . . . . . . . 31. ( . ) <br />38...1'ecl you are an "experP' in tl at you know your group's work so well ....... 38. (_1 <br />34.. . help>'our emplayees devclop skill in handling thcir johs . . . . . . . . . . . . . . 32 (_l <br />q0.. . Icl Ihem Anow how you evaluate Ihmir work . . . . . . . . . . . . . . . . . . . . . 40. 1_) w <br />41. You xt meaningfe! goals and objectives for your pcople . .... 41 •(_.1 <br />4?.. . ask heir reccmmendalions on mu ers tl at affect their work ......4:• (_1 <br />43. .. fcei you are we1F miarmed about the working uf yuur Jepartment ........ 43. (I <br />44. . . make sure llwy have udequate [roining to Jo Hieir work . . . . . . . . . . . . . . 44. (._) <br />45. . . h a.es:iy wy what you think ahou yuur employceS performance . . . . . . . . . . . . . <br />45. (1.. <br />46. YuG+ arn systematic ?bout planning and rgunizmg your gmu s work . ..• <br />4'• 1 <br />47. .. feel yau arr thvroughly familiar wilp your proJucls, services, operations. ete. .... <br />47. l_) <br />48. .. arc he1pP:! in cwching enJ iraining thum o do lheir jobs better .. ...... . 48. (_ .) .... <br />49. . . give lhcm frank commenls aAuul the wuy thcY Ao their jobs . . . . . . . . . . . . . . 4y. (_) ; <br />S0. .. make them get their repor+ in or Gnish ussignod lusks when hcy arc duc .. ......... 50. (T _'.i , <br />wen. ci.k . waw o, r.n. r, <br />i e o a r a