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Page 5 <br />October 1, 1986 <br />and Recreation staff is concerned that the print quality is <br />^, not satisfactory for correspondence and for use in submitting <br />copy of the newsletter to our printer. The printers purchased <br />for use in word p-ocessing are dot matrix printers that have a <br />correspondence quality mode as distinguished from letter <br />quality printers that produce their print from a daisy wheel <br />that has typewriter style elements on it. Staff has contacted <br />CSI regarding this problem and requested that they inspect the <br />printer to determine that they are properly adjusted and <br />producing the best quality print they are capable of <br />producing. <br />On the positive side staff has been pleased with the quality <br />of service that has been received from CSI thus far. While <br />they have assisted many clients in training and conversion <br />before us their staff has displayed a positive attitude and <br />been courteous in answering our questions and providing i <br />assistance to us in learning how to operate the equipment and <br />use the software. <br />Should you have any questions or comments please do not <br />hesitate to contact me. <br />DB/d s <br />