Agenda Packets - 1986/12/15 - Laserfiche WebLink

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/ Hama emenl - Council supports an integrated budget/planning cycle • 1, Utilize Performance Management System Z, Institutionalize the process - minimize the process and maximize the product. Department Heads: Workplans and Needs The department heads met to discuss their work plans and departmental goals for 1985, interdepartmental goals and issues, and their needs for workeduoutlin detail andfpresented tonthzdcuunciI,tit waslfeltvet heeen time would be best spentdiscussing interdepartmental goals and the need for council support and feedback. The department heads primary interdepartmental objective was to encourage more training and development for city employees. They felt it was very important the training go beyond technical training and include elements of team building, public relations and inter- personal skills. The positive direction the city is heading needs to be communicated to staff. Employee recognition needs to be improved, particularly for long-term high quality service delivery. Finally, employees need to be involved in the planning process so that they can take ownership for the programs and services the city undertakes. The department heads need to have the council reaffirm its commitment to high quality services. Although the project oriented approach is beneficial, the day-to-day services the city provides must not be overlooked. To express this support concretely the council needs to continue its proactive support for the City Hall project. It also must find and support personnel training throughout the organization particularly in the a'eas of public relations, team building and interpersonal'skills. The council, where possible, needs to recognize employee achievements and be sensitive to employee needs and concerns. The department heads need consistent and on going support for their work plans once they have been agreed to. The council needs tomake budget decisions which are consistent with their commitment to departmental work plans. Long term equipment replacement and capital improvement plans need to be defined and then adhered to. In summary, the staff greatly appreciates the improved working relationship among the council and the support the council has provided. They are con- cerned that the emphasis on project management might overshadow the importance of providing high quality service. 'They are also concerned that the development of city employees be included in the priorities of the council so that the team work and cooperation which has developed among the council and department heads can be extended to employees. L