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u <br />8/4/88 <br />experience at least "satisfactory" <br />2. _% increase in the membership of video clubs <br />A. Finances <br />Performance indicators in this category are: <br />1, the maintenance of records as required <br />2. the completion of audits by stated deadlines <br />3. the development of budgets by stated deadlines <br />4. operating within predetermined limits for specified <br />activities <br />5. the provision of funds periodically for basic operations <br />6. annual evaluation of cost-effectiveness of basic sevices, <br />making appropriate adjustments in services and/or resource <br />allocation guidelines <br />B. Member/Client Services <br />Performance indic^tors in this category are: <br />1. _% of memberships that are renewed <br />2. _X increase in number of membors <br />3. _ concacts made with all membA.rs <br />C. Personnel <br />16 <br />The most important performance indicators in this category are: <br />1. _% cf staff that continue employment with the corporation <br />2. _ in-service sessions held <br />3. _% of staff replacements that are made %itbin two months <br />of a vacancy <br />i, employee wager, paid which are within 5% of the average wage <br />paid is ot:ier access centers in the Metropolitan ,rea for <br />comparable jobs and/or comparable positions listed in the MN <br />Dapartmeut of Jobs and Training survey <br />Another ner.iormance indicator is: <br />1. employee performance and evaluation sessions held <br />annually <br />D. Records/Planning <br />Performance indicators are: <br />1. establishing performance objectives by a stated deadline <br />2. _ monthly summaries of activities that are completed <br />within five days of month's end <br />4w 3. _ reviews of operating procedures and forms <br />A. Government, Educational, Library Users <br />