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civicplus.com 4 <br />The Civic Impact Platform <br />The comprehensive Civic Impact Platform delivers unmatched end-to-end efficiency, supercharging staff impact <br />through intelligent automation, and unlocking collaboration in and across departments. At the same time, this unique <br />platform delivers a truly unified residence experience, delighting residents with a singular profile and single sign-on for <br />friction-free, no-hassle services. <br />With CivicPlus your team is always change-ready, staying a step ahead of disruption, whether evolving compliance <br />and accessibility requirements, civil emergencies, and more. <br />IMPACT-LED GOVERNMENT <br />Impact-led government goes beyond transactional services to create lasting change in communities. By modernizing <br />processes, it uses automation, collaboration, and data-driven insights to help staff work more efficiently and make <br />services more accessible—anticipating needs and addressing challenges before they arise for residents and staff. <br />The CivicPlus Civic Impact Platform Enables Impact-Led Government Through Five Key Principles: <br />1. Modernize and connect every function: Work better together through intelligent automation, efficiency, and <br />stronger collaboration. <br />2. Deliver a singular, personalized resident experience: Replace hassle with friction-free delight, delivering a <br />unified profile and intuitive, consistent experiences. <br />3. Supercharge staff impact: Boost staff performance with automated tasks, data-driven decisions, and aligned <br />priorities and processes. <br />4. Strengthen compliance, accessibility, and readiness: Forward-thinking best practices and continuous <br />adaptation to change. <br />5. Consolidate on a comprehensive, purpose-built platform: Choose solution breadth, eliminate multiple vendors, <br />and gain compounding value over time.