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civicplus.com 12 <br />Additionally, CivicPlus offers an extensive suite of accessibility tools, including industry-leading integrations to help <br />customers maintain compliance and prepare for the transition to WCAG 2.2. Due to the dynamic nature of website <br />content updates, ongoing accessibility solutions can be incredibly beneficial in ensuring sustained accessibility <br />compliance. CivicPlus provides three long-term web accessibility solutions offering varying approaches to help with <br />your compliance maintenance challenges: <br />• AudioEye Managed: Accessibility tools and services for WCAG 2.2 compliance (included in scope) <br />• Acquia Optimize: Website Governance & Compliance Tools (additional details/quote upon request) <br />• CommonLook Document Remediation (additional details/quote upon request) <br />AudioEye for Websites <br />CivicPlus is the exclusive local government provider of AudioEye’s full service accessibility offering. AudioEye’s <br />industry-defining digital accessibility hybrid offering helps deliver website remediations efficiently and affordably for <br />organizations of all sizes. The AudioEye platform leverages a decade of investment in advanced technology supported <br />and informed by a team of dedicated IAAP-certified professionals to help deliver improved access to the web <br />conforming to Web Content Accessibility Guidelines (WCAG) 2.2 has never been easier. <br />AudioEye <br />• AudioEye Managed <br />• Proprietary automated testing suite <br />• Detect Section 508 and WCAG 2.2 Success Criteria violations <br />• AudioEye engineers remediate accessibility issues <br />• Compliance monitoring <br />• Manual technical analysis and usability testing <br />• AudioEye Accessibility Help Desk with Personalization Tools <br />AudioEye Managed <br />• Provides complete digital accessibility compliance auditing and <br />resolution <br />• End-to-end digital accessibility compliance testing, resolution, <br />validation, and monitoring <br />• Combines subject matter experts with technology —a team of <br />engineers and manual testers to ensure issues of accessibility are fixed <br />and stay fixed <br />AudioEye Accessibility Help Desk with Personalization Tools <br />• Fully customizable user experience <br />• Tailored to individual needs regardless of device type, language <br />preference, or preferred method of access <br />• Users can customize the visual display of the website, the toolkit <br />provides instant personalization <br />• 24 Hour Help Desk provides accessibility answers from accessibility <br />experts