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civicplus.com 14 <br />Credit Card Processing <br />To enhance your customer experience, CivicPlus integrates with a limited <br />number of external payment processors to provide secure, PCI-compliant <br />payment processing. <br />If utilizing a partnered external processor, CivicPlus can assist you <br />with the facilitation, set-up, support, and troubleshooting services. In <br />addition to our partner network, CivicPlus maintains integrations with <br />additional external processors, in a more limited fashion, to assist you in <br />implementing a successful system. Additional details on our supported <br />external processor network is available upon request. <br />To utilize any of the integrated external processor, an agreement <br />will need to be executed directly between you and the vendor that <br />will assess separate merchant account and transaction fees. Use of <br />an external processor may be subject to additional CivicPlus fees to <br />maintain these solutions. Additional information can be provided upon <br />request. <br />Because EMV devices are encrypted specifically for individual payment processors, you’ll need to procure any <br />required devices directly from your selected external processor for either purchase or rent. We are happy to assist in <br />your procurement of such devices. <br />Platform Identity Provider (IdP) Integration <br />More often, local government IT teams are looking to implement single sign-on (SSO) functionality to simplify user <br />access to all web and cloud-based applications without requiring individual authentication. The CivicPlus’ Platform IdP <br />Integration capabilities provide local governments with the following conveniences: <br />• Faster and easier access to vital third-party solutions that integrate with your CivicPlus unified applications, <br />such as CivicPlus’ Municipal Websites, Recreation Management, and Agenda and Meeting Management Select <br />• Reduced password and account maintenance <br />• The ability to log into your CivicPlus software accounts from any device with an Active Directory username <br />and password <br />• Auto-account generation <br />• Group syncing <br />• Customization of the design of your active directory login page <br />We offer integration with Microsoft’s Entra ID (formerly Azure AD), Microsoft’s Active Directory Federation Services <br />(AD FS) versions 3.0, 4.0, and 5.0, and Okta.