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civicplus.com 25 <br />Core System Features <br />Community Development includes many standard features that act as <br />foundational elements for all modules. <br />System Administration – Provide users with the ability to configure and customize <br />system preferences to meet the specific needs of their organization. With this <br />feature, users can update organization settings, manage user roles, create <br />applications, develop printable documents, and amend module settings. <br />Forms Customization – Empower users to create and tailor application forms and <br />printable documents to meet their specific requirements. With this feature, users <br />can design custom application forms and associate them to Permits, Planning, <br />and Licensing allowing residents to complete and submit from their Citizen Portal. <br />This feature also allows for the creation of custom Printable Documents which are <br />available in the print menu within modules. <br />Parcel Management – Enable users to maintain comprehensive records of parcels, buildings, and suites, seamlessly <br />integrating them with the system’s modules. With this feature, users can track and manage property details, <br />ownership information, and related activities across various modules, such as Permitting, Inspections, and Licensing. <br />Additionally, records can be updated from an ArcGIS RESTful endpoint, ensuring that the latest parcel data is reflected <br />in the system. This feature makes it easy for all module transactions to be connected to a current property record <br />providing full transparency. <br />Invoicing System – This feature provides a centralized solution for managing financial transactions across all system <br />modules. It allows users to create, store, and track invoices seamlessly, with direct integration into related processes <br />such as permitting, inspections, and licensing. The system includes a cash drawer for managing cash transactions, <br />a general ledger for tracking financial records, and tools for generating account statements. Payments can be made <br />using cash, check, or credit card, providing flexibility in payment options. An integration to CivicPlus Payments is <br />available to make processing card payments simple whether the transaction is in the office or through the Citizen <br />Portal. <br />Public Portal - Landing Pages – The Public Portal landing page URLs can be inserted to <br />various locations on the agency website, which provides resident access to a searchable <br />directory of module types and sub-types, with one-step method to the secure Citizen Portal. <br />Public Portal - Records Search – The Public Records search URL can be inserted to various <br />locations on the agency website, which allows a resident without a software logon to search <br />by street address or parcel ID to understand module records related to parcels, buildings, <br />suites, and lots. The resident can understand key dates and status for the records they <br />select. <br />Citizen/Applicant Portal – The mobile-friendly portal provides residents with a convenient <br />way to interact with the Permit, Planning, Licensing, and Code Enforcement modules. It <br />allows users to submit applications, complete required forms, upload supporting documents, <br />and pay invoices securely online. Additionally, residents can receive official documents and <br />updates directly through the portal, making it easy to manage tasks and stay informed.