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civicplus.com 26 <br />Code Library – This feature provides a centralized repository for storing code references, with optional integrations to <br />ICC codes, Municode, and eCode360 API. Users can populate the library with relevant codes and regulations, making <br />it easy to access and reference them across the system. The library allows for the addition of specific code references <br />and language directly to inspection reports, ensuring compliance and consistency during evaluations. <br />Scheduling Tool – Streamline the process of requesting and scheduling inspections, enabling resident users to <br />efficiently manage inspection appointments. It allows resident users to request an inspection time and for the staff <br />users to view available time slots and assign inspectors to a specific date and time. The tool is designed to automate <br />scheduling by sending notifications, tracking status updates, and coordinating with inspectors. <br />Document and Media Storage – this feature provides secure, mobile and unlimited storage capacity for documents <br />and media across all system modules. Citizens can upload documents directly to module records, while staff can add <br />additional files as needed, supporting efficient document management. All printable documents generated within the <br />system are automatically saved to a central repository and can be linked to specific parcel records for easy access. <br />This feature centralizes content storage, ensuring organized, accessible records for enhanced collaboration and <br />compliance. <br />Common Module Features <br />Community Development’s modules include features that are consistent throughout the entire suite, acting as <br />functional elements accessible within the digital module record. <br />Task Management Dashboard – Offers staff a dynamic, module-specific view to manage daily tasks and key <br />information efficiently. This dashboard provides a visual summary of Citizen Portal submissions, Advanced Routing <br />tasks, project expiration dates, inspection details, and invoice statuses. Staff can monitor workflow stages, prioritize <br />tasks, and track deadlines at a glance, supporting more streamlined operations and effective task management across <br />departments. <br />Record Types and Uses – Categorize and organize various data entries within the system, ensuring efficient <br />management of information related to module records. Each record type serves a specific purpose, facilitating easy <br />retrieval, tracking, and reporting. Users can associate application forms, printable documents, inspections and fees <br />with individual records, enhancing transparency and data integrity. <br />Contacts – Add and associate contact records such as applicant, owner, contractor, and tenant to module records. <br />Contacts added to a record can view the record from their Citizen Portal and communicate with the staff through <br />Advanced Routing. <br />Advanced Routing – Allow module records to incorporate structured <br />review steps, facilitating efficient processing and oversight. This <br />feature enables users to track the status of each record, capture <br />notes for detailed documentation, and maintain clear communication <br />through integrated email notifications. Routing steps can be defined <br />for Groups, Departments and individuals.