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civicplus.com 42 <br />MOBILE APP FOR RESIDENTS <br />The myAlerts mobile app empowers your residents to <br />sign up, manage their notification settings, and receive <br />notifications all from the palm of their hand. Residents <br />can even receive geo-located notifications pertaining to <br />their current location. It improves the resident experience <br />in receiving communications from Mounds View while <br />also improving the effectiveness of your emergency <br />communication capabilities. myAlerts allows residents to <br />quickly and easily: <br />• Sign-up to receive notifications <br />• Set their notification preferences <br />• See all the latest sent posts <br />• Enable alerts from other locations based on their <br />priority and type <br />MOBILE APP FOR ADMINISTRATORS <br />The mobile app allows administrative users to send alerts, report incidents from the scene, collaborate, and <br />coordinate your team’s response with the easy-to-use mobile app on iOS and Android. <br />INTERNAL SECURE CHAT <br />Follow up on polls or messages with Secure Chat to initiate direct two-way communication with your crisis <br />management team. <br />TASK LISTS <br />The Task Lists feature is essential during a critical event and is also useful after a critical event since stakeholders can <br />monitor Task List completion and identify areas for improvement in a business continuity or disaster recovery plan. <br />Using the Task Lists make planning your emergency response easier, speed up your crisis response time, and optimize <br />your response plans based on data collected during a critical event. <br />NOAA WEATHER ALERTS <br />Through an integration with NOAA weather, distribute urgent news, instructions, and mandates the NOAA distributes <br />to our network via the myAlerts mobile app, social media, CivicPlus Municipal Websites integration, and SMS <br />subscribers. Automation integration uses the polygon provided from NOAA to deliver notifications to the right person. <br />The Mass Notification system can also automatically send alerts to your social media accounts.