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civicplus.com 51 <br />Mobile App <br />The CivicPlus Marketplace App is more than a request management solution; it’s a fully configurable mobile application <br />that serves as a centralized digital hub for community engagement across all CivicPlus solutions. Offering residents <br />convenient access to your agency’s information and services, as well as native SeeClickFix 311 CRM functionality, <br />the app enhances transparency, service accessibility, and community satisfaction by serving as a mobile gateway to <br />essential services and civic resources. <br />Streamlined Civic Experience <br />Community members can easily report issues, access <br />records, view meeting info, and respond to code <br />enforcement—all from any mobile device. A centralized <br />platform with chatbot, SMS, and email keeps the public <br />informed and engaged. <br />Configurable for Brand Consistency <br />Agencies can customize branding, buttons, and links in <br />real-time, using over 300 icons to match services and <br />maintain a consistent, user-friendly experience. <br />Unified Platform for CivicPlus Solutions <br />Seamlessly integrates SeeClickFix 311 CRM with CivicPlus <br />tools like Municipal Websites, Chatbot, Community <br />Development, Recreation, Codification, and Mass Notifications. <br />Unified Platform for CivicPlus Solutions <br />The app seamlessly integrates SeeClickFix 311 CRM with CivicPlus tools—like Websites, Chatbot, Community <br />Development, Recreation, Codification, and Notifications—using in-app links and single sign-on for a connected user <br />experience. <br />Enhanced Visibility and Transparency <br />Residents can track service requests and get real-time updates on community events through dynamic content and <br />notifications. <br />Flexible, All-in-One Functionality <br />From records requests to pet licenses and program registration, the app adapts to community needs—earning 4+ star <br />ratings from users of all community sizes. <br />Multi-Jurisdictional Support <br />Geolocation and flexible branding let residents engage across neighboring agencies using SeeClickFix 311 CRM, <br />expanding service reach and impact.