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civicplus.com 50 INTEGRATION CAPABILITIES Integrate your SeeClickFix 311 CRM solution with the software you rely on across departments and teams to create workflow-multiplying automation. Our software integrates with leading technologies in asset and works management, code enforcement, GIS, 311 CRM, waste management, and more. Connecting these systems ensures that siloed systems, manual processes, and data black holes never slow your ability to maintain the safe, clean, and efficient community your residents expect. More information on our integration capabilities can be found here: https://www. civicservice.civicplus.help/hc/en-us/articles/9936178716567-Integrations-Overview. Mobile App Every organization utilizing the SeeClickFix 311 CRM for request management can deploy branding for the SeeClickFix container application, which geolocates the user and shows the relevant organization(s) for the resident’s location. The SeeClickFix mobile application has thousands of reviews with high ratings in both the Google Play and Apple stores. We update our apps, including Android and iOS, when new features become available or serious bugs have been identified. As an optional add-on, CivicPlus also offers a Marketplace branded mobile application as an upgrade for the included SeeClickFix mobile app. This enables your organization to promote a specific mobile app in the stores instead of the container mobile application for all SeeClickFix 311 CRM customers. The CivicPlus Help Center outlines the differences. • Geo-specific SeeClickFix app. • Utilization of mobile buttons to display content like payment sites, phone numbers, social media, etc. This can enable Mounds View to have an organization-wide mobile app for residents to connect with all aspects of your organization. • Your internal staff can access most functionality to include due dates, assignments, and internal and public commentary for mobile management of requests. • Allow for geographic-specific notifications via push to the app, email, and/or your web portal. Current Integrations • Accela Automation • ArcGIS Online • ArcGIS Workforce • Bigbelly • Brightly Asset Essentials • CentralSquare Community Development (formerly TRAKiT) • CentralSquare Enterprise Asset Management (formerly Lucity) • Cityworks Asset Management Software (AMS) • CivicPlus Community Development (CivicGov) • Granicus SmartGov • Hexagon EAM (HxGN, formerly Infor EAM) • Infor Public Sector (IPS) • Lagan (Verint CRM) • Maximo • Microsoft Dynamics • Motorola PremierOne CSR • OpenGov Enterprise Asset Management (formerly Cartegraph OMS) • Oracle Service Cloud • Tyler Technologies Enterprise Permitting & Licensing Software (EnerGov) • Tyler Technologies Enterprise Asset Management (EAM) • VUEWorks