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civicplus.com 62 <br />Core Features & Premium Modules <br />• Core Features <br />• Common Modules Features <br />• Permitting Module <br />• Planning and Zoning Module <br />• Code Enforcement Module <br />Added Features & Connectors <br />• GIS (ESRI) Mapping Integration <br />• ICC Code Repository Integration (unlimited <br />users - up to 9 titles) <br />• External Payment Processor - Global Payments <br />Integrated <br />Professional Services <br />• Virtual Training <br />• Premium Module Configuration <br />• Standard Data Import - Customer Formatted - <br />Permitting <br />• Standard Data Import - Customer Formatted - <br />Planning & Zoning <br />• Standard Data Import - Customer Formatted - <br />Code Enforcement Complaint <br />Annual Recurring Services <br />• Hosting & Security <br />• Software Maintenance Including Service <br />Patches & System Enhancements <br />• 24/7 Online Self-Service Help with the CivicPlus <br />Help Center <br />• Dedicated Customer Success Manager <br />Community Development Project Scope <br />Communicator Unlimited + <br />Emergency Voice Package <br />• Unlimited Multi-Channel Messaging Across <br />Email, Social Media, myAlerts Mobile App, RSS, <br />& CivicPlus Municipal Websites Integration <br />• Unlimited SMS Messages <br />• Unlimited Emergency-Only Voice Messages <br />• Unlimited Administrators, Subscribers, & Groups <br />• Unlimited Brands for Departments or Groups <br />• White & Yellow Page Data: Emergency <br />Telephone Network (ETN) <br />• Language Translations <br />• Text-to-Join via Keyword <br />• Geo-Targeted Messages <br />• myAlerts Mobile App <br />• Admin Mobile App <br />• Internal Secure Chat <br />• Task Lists <br />• Polling via SMS, Email, & Admin Mobile App <br />• Scheduled Alerts <br />• NOAA Weather Integration: Geotargeted + SMS, <br />myAlerts Mobile App, Social Media, & CivicPlus <br />Municipal Websites Integration (messages sent <br />apply to blocks purchased) <br />• IPAWS – Integrated Public Alert & Warning <br />System <br />Implementation <br />• Implementation & Training <br />Annual Recurring Services <br />• Fully Redundant Solution Hosting with 99.9% <br />Uptime <br />• 24/7 Technical Support & Access to the <br />CivicPlus Community <br />• Dedicated Customer Success Manager <br />Mass Notification Project Scope