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9.2 Data Quality Procedures. The City is required to establish procedures that data <br /> on individuals are accurate, complete and current. The Responsible Authority shall <br /> work with employees that collect, use, or disseminate data on individuals to <br /> implement the following procedures: <br /> 9.2A At the time that data is collected from the individual data subject, the <br /> individual should be advised of his or her right to review and contest the accuracy <br /> or completeness of public or private data concerning him/herself. <br /> 9.2B An individual data subject should be encouraged to review his/her file for <br /> accuracy, completeness and currency. <br /> 9.2C Whenever possible and practical, collect data about an individual from the <br /> individual subject of the data rather than from third parties (e.g., birth date, address, <br /> etc.) (This directive does not prohibit employees from collecting data from third <br /> parties). <br /> 9.21) Design forms to collect objective types of data elements whenever possible, <br /> rather than data which calls for an opinion or conclusion or other subjective entry. <br /> Forms for the collection of data on individuals should request only necessary data. <br /> 9.2E Department heads should periodically review forms used to collect data on <br /> individuals. Data elements that are not necessary or that lend themselves to ambiguity <br /> or subjectivity should be removed and the forms redesigned. <br /> 9.2F Department heads should periodically conduct quality/validity checks on <br /> sample case files that contain data on individuals. <br /> 10.0 Data Accuracy and Completeness. <br /> 10.1 Challenge to Data Accuracy or Completeness. An individual who is the subject <br /> of public or private data may contest the accuracy or completeness of that data maintained <br /> by the City of which they are the subject. "Accurate"means the data are reasonably correct <br /> and free from error. "Complete" means the data describe all of the subject's transactions <br /> with the City in a reasonable way. <br /> To challenge the accuracy or completeness of data, the individual must notify the City's <br /> Responsible Authority in writing describing the nature of the disagreement. The statement <br /> should describe why or how the data are inaccurate or incomplete and should also state what <br /> the individual wants the City to do to make the data accurate or complete. Within 30 days, <br /> the Responsible Authority or designee must respond and either(1) correct the data found to <br /> be inaccurate or incomplete and attempt to notify past recipients of inaccurate or incomplete <br /> data, including recipients named by the individual, or (2) notify the individual that the <br /> Responsible Authority believes the data to be correct. Data in dispute shall be disclosed only <br /> 11 <br />