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Agenda Packets - 2025/09/02
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Agenda Packets - 2025/09/02
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9/24/2025 11:08:49 AM
Creation date
9/24/2025 11:02:20 AM
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MV Commission Documents
Commission Name
City Council
Commission Doc Type
Agenda Packets
MEETINGDATE
9/2/2025
Description
Work Session
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Page 2 <br /> <br /> <br /> <br /> <br />The Mounds View Vision <br />A Thriving Desirable Community <br /> <br />documents to the new site. There are approximately 2,900 documents on our website. <br />Revize suggests that we migrate approximately 1000 of those documents rather than all <br />of them as most of them are not currently linked to anything on our website or are tied to <br />the old website. What is not migrated will be put on a zip file in case we would like to <br />use the files in the future. If the City adds both chatbot and the mobile app, Revize <br />will waive the migration fee of our current documents. Not sure what the migration <br />fee will be if we do not add both but we can find that out. <br /> <br />The following are the upgrades we need to consider at this time if we continue with <br />Revise: <br /> <br />Mobile App: <br />One time build fee: $6500 <br />Annual Support Fee: $3,400 <br />The Mobile App would include push notifications. <br /> <br />Or <br /> <br />If we do not choose the mobile app, at a minimum to meet the City’s needs, we would <br />need to add Text to E-Notifications. The shortcoming of adding text notification is that <br />it is limited to providing a link to the site and getting basic information. Cost is $990 per <br />year for 1000 texts per month. Blocks of 500 additional texts for $100. <br /> <br /> <br />Chatbot: <br />Tier 1: $3,400 per year and no set up fee <br />Tier 2 $4.900 per year and no setup fee <br /> <br />Staff met with Revize to explore improvements in site navigation, including <br />conversational search features that link users directly to relevant content. Revize and <br />staff concur that the integration of an AI chatbot will streamline user interactions and <br />effectively replace the need for a standalone AI search bar. <br /> <br />Revize would train the bot initially and then teach Staff how to add searchable <br />information on the backend. The chatbot would then automatically retrain itself to <br />ensure that answers are up to date. The differences between the two chatbot tiers is <br />the number of monthly inquiries allowed and the ability to train the bot to search external <br />websites. <br /> <br />Tier 1: AI Chatbot with Auto Retrain and Backend Access: <br />· Up to 10,000 monthly queries <br />· Up to 4,000 trained pages/documents <br />· Backend dashboard access with client ability to manually retrain pages <br />· Monthly automatic retraining on content <br />· Includes built in analytics
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