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Page 3 <br /> <br /> <br /> <br /> <br />The Mounds View Vision <br />A Thriving Desirable Community <br /> <br /> <br />Tier 2: AI Chatbot with Auto Retrain, Backend Access and External Site Training. <br />· Up to 20,000 monthly queries <br />· Unlimited trained pages/documents <br />· Backend dashboard access with client ability to manually retrain pages <br />· Weekly automatic retraining on content <br />· Includes built in analytics <br />· Ability to train external websites <br /> <br />Revize has indicated that if we go with Tier 1 we can upgrade to Tier 2 at any time at no <br />charge other than the revised annual support fee for Tier 2. <br /> <br />Items for decision: <br /> <br />• Continue with Revize or search for new website platform. <br />• If we continue with Revize: Do we want to add the mobile app? Or Text-E <br />Notifications? <br />• Do we want to at AI Chatbot? If so, Tier 1 or Tier 2. Or just stay with the typical <br />AI search bar at no additional cost which comes automatically with the design <br />upgrade. <br /> <br />Staff Recommendation: <br /> <br />• Enter into a five-year agreement with Revize that comes with a total website <br />design upgrade. <br /> <br />• Add the Revize Mobile Application. Available in Apple and Google app stores. <br />The Mobile App has a modern interface that syncs smoothly with the content in <br />our website. The App also provides an interface to browse news articles, events <br />calendar, and documents. Users will be able to send push notifications with <br />major announcements/alerts to all the residents who have downloaded the app. <br />The App also provides a dashboard for the notification history. 91% of the <br />population owns a smartphone according to the Pew Research Center and this <br />app will work in tandem with our website to help ensure that every member of the <br />community will be able to access vital information! This will assist the community <br />in staying informed, especially during emergent situations. As mobile friendliness <br />was the most common complaint from our residents, this would be the most <br />imperative upgrade to our website efficiency. <br /> <br />1) Push notifications go out automatically to everyone that has the mobile <br />app and there is no limit to the number of notifications that can be sent