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Page 4 <br /> <br /> <br /> <br /> <br />The Mounds View Vision <br />A Thriving Desirable Community <br /> <br />out. The notifications include complete sentences unlike E-Notify that <br />simply directs citizens to the website. <br /> <br />2) Notifications can be turned on or off with a tap. <br /> <br />3) The App is much easier to navigate on a smartphone since it is <br />specifically designed for mobile use rather than just scaled to fit on a <br />mobile device and therefore MUCH easier to read. <br /> <br />4) Drop Down menus specifically design for use on the mobile phone, <br />using the website on a mobile device is not as effective and can be <br />frustrating. <br /> <br />5) Mobile Apps are replacing websites for younger citizens <br /> <br />6) Navigation is specifically designed with "Taps" in mind rather than the <br />tediousness of scrolling. Menus are direct and to the point <br /> <br />7) The Mobile App provides a more direct route to information. <br /> <br />8) Most of your citizens have a smartphone, not everyone has a PC or <br />laptop or even a high-speed internet connection. <br /> <br />Currently residents who want website “alerts” sign up with their email on our <br />website and if there is a change on the website, and a notification is linked to it, <br />residents will receive a message on their phone, “The following web page has <br />been updated with new content: {Link}” That’s it, no other information. <br /> <br />• Add AI Chatbot, Tier 1 <br /> <br />AI chatbots excel over general AI search engines primarily by providing <br />personalized, conversational experiences that guide users to a single, focused <br />answer rather than a list of links. Instead of you navigating a search results page, <br />a chatbot engages in a dialogue with the user to refine the query and offers <br />immediate, tailored solutions. <br /> <br />If the Council desires more information on chatbots vs. AI search, Staff can <br />prepare additional comparisons. <br /> <br />Staff also recommends starting with Tier 1 as we can upgrade to Tier 2 at any <br />time at no cost if our website needs with Tier 1 are not being met.