Resolution 10231 - 2026/04/13 - Laserfiche WebLink

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Page 2 Receptionist • Update Receptionist Procedures Manual as procedures are added or changed. • Post City Hall closures on City Hall entrance doors one week in advance of a City closure and send to Public Works and the Parks and Recreation departments holiday signage. • Make sure copy paper is filled in the copy machine daily. • Maintain the lobby, office supply/mail room and front counter area in a neat and orderly condition removing all outdated notices, posters, etc. • Replenish medical supplies in City supply cabinets when supplies are depleted for the Safety Committee. • Mid -day and at the end of shift sanitize main door handles (including restrooms and the back entrance into City Hall), lobby phone, computer and pens. • Perform cash receipting (utility billing credit card payments) including collecting fees and issuing receipts (for certain licenses, permits and bills). • Assist with utility billing and accounts payable processes and procedures as needed. • Order and keep inventory of City Hall office supplies. • Put phones on call forward when stepping away from desk. • Answer recycling questions. • Schedule Council Chamber reservations for outside requests when requested. Inform internal staff on how to schedule their own meetings using Outlook. • Perform word processing, including, but not limited to form creation, fillable PDFs, and general correspondence. • Assist with election activities and other administrative and municipal functions as directed. • Provide Notary Public services to staff and residents. Other Work Functions (Illustrative Only): • Performs related work as required. Knowledge, Skills, and Abilities Required: • Ability to operate a computer and related hardware and software. • Ability to operate a five -line telephone system, and standard office equipment. • Ability to learn specialized software, systems or equipment related to business needs. • Ability to generate applicable records, reports and files; ability to plan, coordinate, and review/proofread all materials before finalized. • Knowledge and experience of relevant software applications -spreadsheets, word processing and database management. • Ability to perform cashier duties accurately. • Ability to effectively meet and deal with the public. • Ability to communicate effectively verbally and in writing. • Ability to handle stressful situations. • Ability to maintain confidential information. • One (1) year prior municipal experience helpful. • Willing to become a Notary Public within six (6) months of employment. • Ability to work 7:00 a.m. to Noon, Monday — Thursday. • Ability to pass reference and background checks, and a hiring assessment with the City's psychologist before beginning position. Persons with disabilities: the above is a general listing of job duties. Essential and non -essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non -essential job duties.