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V. Customer Survey 9 <br />2014 Annual Report · Liquor Operations · St. Anthony Village, Minnesota <br />V. Customer SurveyV. Customer Survey <br />CUSTOMER SURVEY <br />Employee Relations, Store Appearance, <br />product selection: <br />Why do Customers shop at our stores? <br /> ·93% Excellent or Good Overall Rating <br />Employee category: <br /> · 95% Courteous <br /> · 92% Product knowledge <br /> · 87% Service <br /> · 97% Accuracy <br />Store Appearance; Clean & Organized <br /> · 90% Excellent or Good <br />Product selection and prices: <br /> · 90% Excellent or Good <br /> · 60% Aware that our proļ¬ ts reduce taxes <br /> · 35% Prices/Sales/Coupons <br /> · 30% Friendly Staff <br /> · 20% Convenient Location <br /> · 20% Product Selection