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2016 Annual Report • Police Department • St. Anthony Village, Minnesota <br /> <br /> <br />1 | Page <br /> <br />I. Message from the Chief <br />HONORABLE MAYOR, CITY COUNCIL, CITY <br />MANAGER AND CITIZENS OF ST. ANTHONY: <br />The year 2016 has brought about very uncertain times for law <br />enforcement across America and in the Twin Cities Metro area. We <br />have indeed felt this impact locally, with the tragic shooting death <br />that occurred in the City of Falcon Heights. Our communities, our <br />city governments and our police department have been heavily <br />impacted due to the recent national attitudes toward law <br />enforcement. <br />We know, from research, that personal interactions have the strongest impact on perceptions. People form opinions <br />of the police based on their own interactions with them or the experiences they hear from others. People tend to <br />focus on how police treat them, the process and interactions, as opposed to the final outcome of those interactions. <br />People typically report positive impressions of an officer who treated them fairly and respectfully, even if the <br />officer gave them a speeding ticket. An officer's demeanor and actions are crucial to perceptions of police <br />legitimacy. Generally, if police officers communicate well, listen and treat citizens with respect, citizens will <br />respond in kind. Over my twenty-two years in St. Anthony, working with our partner communities, I have <br />repeatedly witnessed as our officers and I have benefitted from engaging our community members in this <br />fashion. People who perceive that they have received “procedural justice” are likely to perceive the police as <br />legitimate and trustworthy and are likely to cooperate in future interactions. Procedural justice is the notion that a <br />process is fair and that people have the opportunity to be heard, are treated politely and respectfully, and are judged <br />by a neutral system, free of bias. <br />St. Anthony Police Officers, as most law enforcement professionals, are driven to do the best job they possibly <br />can. We are fortunate to be provided with some of the best training and equipment available in order to better serve <br />our communities. Our culture, in St. Anthony, is built around service, teamwork and accountability. In addition, <br />we have focused on community engagement, integrity and training as strong organizational values for many years. <br />We have already taken the step of scheduling and completing implicit bias training for all of our staff. We look <br />forward to learning how we can enhance our police service in the community and are deeply committed to <br />participating in the Collaborative Reform Initiative with the Department of Justice. <br />“Safety Through Service” is a mantra that has always been part of our culture here at the St. Anthony Police <br />Department. My previous police chiefs, Richard Engstrom and John Ohl, understood this concept. I am merely <br />reinforcing it and paying it forward. <br />Respectfully submitted, <br />Jon Mangseth <br />Chief of Police