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Customer Royalty Program <br />Kick-off held Saturday <br />November 17, 2018 <br />No Cost to Join! <br />Customers Earn <br />Royalty Points on <br />purchases <br />Royalty Points are <br />used for discounts on <br />future purchasesProgram is Designed <br />to Create and Reward <br />Customer Loyalty <br />Program Used to <br />Market New <br />Promotions, Products <br />and Limited Release <br />Items <br />Customer Royalty Program <br />Currently 8950 <br />Members <br />Increase of 2.9% of <br />tickets sold <br />Increase of 6.9% of <br />items sold on each <br />sale <br />Total sales increase of <br />4.5% YTD <br />Gross Profit Increase <br />of 2.2% <br />Gross Profit <br />Percentage Decrease <br />of 2.2% <br />52