CC WORKSESSION PACKET 10262020 - Laserfiche WebLink

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INNOVATING THE CUSTOMER EXPERIENCE IC CONFIDENTIAL 2 Introduction Invoice Cloud is pleased to provide Saint Anthony Village with a comprehensive proposal for SaaS customer engagement, electronic bill presentment and payment services. Invoice Cloud’s value proposition covers a wide spectrum. We specialize in being able to take a payment for anything online, via a mobile phone, over the counter, over the phone (IVR) or through our self-service bill pay kiosk offering. Invoice Cloud’s end user experience is state of the art, and the administrative tools for reporting and reconciliation available for your staff are second to none. Our integration experience with more than 90 unique software platforms and including Civic/Caselle Software. Invoice Cloud is uniquely well positioned to provide Saint Anthony Village and its customers the payment and e-billing experience they desire. When IC was created in 2009, the guiding philosophy of our founders was to create a true SaaS EBPP platform that would accelerate collections, improve security, reduce costs, and enhan ce the customer experience. Our goal was to provide the payment experience typically found in Fortune 100 companies such as American Express or AT&T, to local government and utility companies that do not have the resources necessary to build this type of p latform themselves. Building a pure SaaS platform was paramount in the development of our company because our founders recognized that SaaS would allow IC to be a leader in the delivery of new technology and reduce the burden of maintenance and PCI compliance for our billers. Today, IC works with more than 1100 clients across all 50 states and in 2018, processed 46M transactions for $9.2B. Company Mission “Provide the highest adopting integrated electronic payment solutions to forwarding thinking clients.” • Focus on utility, tax and municipal market • TRUE Software-as-a-Service EBPP • Inc. 500 Fastest Growing Private Companies of 2015 - #428 • Management with deep experience in: o Secure payment processing, gateways o Billing software and integrations to CIS systems • Industry’s highest adoption with IC clients achieving more than 50% electronic payment adoption through IC payment sources.