CC WORKSESSION PACKET 10262020 - Laserfiche WebLink

Home Browse Search

INNOVATING THE CUSTOMER EXPERIENCE IC CONFIDENTIAL 5 Saint Anthony Village and its customers would receive the following benefits from implementing Invoice Cloud: • Security - Invoice Cloud provides a secure, private and Payment Card Industry (PCI) Level 1 Compliant solution that is certified by Trustwave’s Trust Commerce Program. Level 1 PCI compliance is the highest in the industry. Invoice Cloud maintains full compliance with Cardholder Information Security Program (CISP) regulations and National Automated Clearinghouse Association (NACHA) rules and guidelines, as well as Personally Identifiable Information (PII). Data is secure during collection and transmission via TLS with 256 bit encryption or better. We are responsible for the security of all cardholder data in the IC system, relieving the District of all PCI requirements. IC uses two levels of encryption, called Double Encryption Methodology (DEM), even though only one is required by PCI. By using two separate encryption layers, in the unlikely event that a hacker ever stumbled over a valid data element, he/she would have to go through an entirely new process to find a second. • Software as a Service (SaaS) Architecture – Invoice Cloud is a TRUE SaaS provider (single instance, multi-tenant), so we don’t need to upload patches and upgrades to each individual client site. Other competitors host client software and make it available over the web but it is not true SaaS. Competitors who claim SaaS/Hosted are NOT single instance multi-tenanted platforms. Each of their implementations is a “snowflake” (stack) that needs individual patching and updating, which consumes engineering time and causes serious support challenges. When Invoice Cloud provides an enhancement to the system, everyone gets it automatically and can elect to use it or not. Consider the simplicity of supporting a single instance of software that is multi -tenanted versus the challenge of having to keep track of what version each client is on, and what that means, for hundreds of clients.