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Page 14 The Contractor shall determine eligibility for Walk-Up Service, which shall comply with any applicable federal, state, or local laws and regulations. 7.20.2.Bulky Waste, Appliance and Electronic Collection The Contractor shall provide Bulky Waste, Appliance, and Electronics Collection services as an optional service for Customers upon request. All Bulky Waste items shall be collected, transported, weighed, and disposed of at a licensed facility. The Collection of any materials with hazardous components will not be allowed in the same vehicle as Refuse Collection. All Electronics, Appliances, tires, or other items regulated by the state shall be collected, transported and recycled or disposed separately in compliance with State Law and the Contractor shall be properly certified to collect Appliances and Electronics in the State of Minnesota. The Customer will contact the Contractor directly to request a Collection of the items. The Contractor shall be responsible for billing and collecting fees. The payment method (pre-payment or pay after the fact) will be left to the discretion of the Contractor but specified in the Price Worksheet and/or other RFP Forms. The Contractor shall report Collection data in the format and frequency requested by the City (See Annual Reports). 7.20.3.Frequency of Extra Services Collection The Contractor shall provide Refuse and Yard Waste Collection service to customers at least weekly for the term of this Contract. Recycling Collection frequency is every-other-week. 7.20.4.Recording The Contractor shall input Customer information and service request information into the Customer service database. Upon request from the City, the Contractor must present Customer service reports (including service levels) to the City. 8.VEHICLE AND EQUIPMENT REQUIREMENTS 8.1.Vehicle License All Collection vehicles used in the performance of the Contract shall be duly licensed and inspected by the State of Minnesota. The Contractor shall obtain all pertinent licenses from the City, County, and State. 8.2.Collection Vehicles and Equipment When feasible, vehicles used in the City for Collections under this Contact should be powered by compressed natural gas (CNG), maintained in proper working order, without leaky seals and hydraulics, be as clean/sanitary (washed and painted regularly), and free from odors as possible. The Contractor shall demonstrate a commitment to reducing air pollution from Collection vehicles. All vehicles must be clearly identified on both sides with the Contractor’s name and customer service telephone number for City customers on both sides of the vehicle. Each Collection vehicle shall be equipped with the following: