|
Building Services | St. Anthony Village , MN
<br />MAKING A DIFFERENCE WHERE YOU NEED US
<br />Time Frame for Inspections and Management of
<br />Inspector Schedules
<br />We sit down with the City to establish a customized
<br />Inspection Notification Process. MNSPECT offers next
<br />day inspections for any request received by 4:30 P.M. on
<br />the prior business day. We offer weekend and after-hours
<br />inspections on a scheduled basis, as well as emergency
<br />inspections for an additional fee. MNSPECT uses a routing
<br />program that utilizes computer mapping and GPS to route
<br />inspections efficiently. Applicants who call to schedule an
<br />appointment will recieve a specific time for their inspection
<br />to minimize the time they need to wait for the inspector.
<br />Details on Inspection Type
<br />MNSPECT operations conduct Building, Mechanical,
<br />Plumbing, and Fire Suppression System for building
<br />related permits. We also conduct Rental Housing and
<br />Code Enforcement Inspections. Our inspection lists are
<br />developed based on the adopted codes, as well as specific
<br />requirements from the City.
<br />Details on Inspection Request Process
<br />Inspections in all MNSPECT offices can be requested by
<br />traditional methods of phone, email, fax, or through a
<br />service portal. Requests are always handled promptly and
<br />professionally.
<br />MNSPECT recently adopted new, innovative technology
<br />that streamlines the process and provides users with
<br />a more efficient experience. We can web-enable your
<br />permitting system, allowing resident, contractors, and
<br />homeowners to conveniently access permits, review
<br />statuses, and request inspections online.
<br />Applicant Notification Process
<br />Applicants are notified with the time of inspection by our
<br />inspection staff. Inspectors can result inspections in the
<br />field, and will contact the applicant with the results using
<br />the preferred contact method.
<br />Tracking and Reporting Details
<br />All MNSPECT inspections are tracked by permit number,
<br />type, and trade. Each inspector enters results into the
<br />reporting software at the time of inspection. The inspector
<br />has the option to attach external reports, pictures, or
<br />documents to the inspection.
<br />Inspection reports provide information about whether
<br />they failed, passed, or need re-inspection. Residential and
<br />commercial inspections are also tracked and compiled
<br />into a monthly report available to the City.
<br />Assurance of Time Frame, Quality Metrics, and
<br />Consistency
<br />As mentioned above, MNSPECT utilizes a routing software
<br />to ensure inspections are conducted efficiently and within
<br />the allotted time allowed. Inspection checklists and
<br />building guides are accessible from the inspector’s iPads
<br />to assist with customers in the field. Electronic versions of
<br />the code books are available on the iPad.
<br />Inspectors review the permit package to verify the on-site
<br />condition is consistent with the appropriate records for
<br />square footage, setbacks, heights, and other requirements
<br />that may be applicable. Inspectors comply with City
<br />procedures for permitting, document requirements, and
<br />reporting. MNSPECT Inspectors will make appropriate
<br />entries into permit documents and follow City procedures
<br />prior to finalizing a building permit.
<br />MNSPECT verifies that all inspection records, including
<br />daily records of what was inspected, are entered into the
<br />City’s computer system. Our team works hard to minimize
<br />delays to builders and provide helpful advice and counsel to
<br />builders, owners, engineers and architects to enhance the
<br />orderly flow of the construction process, yet maintaining
<br />an effective level of enforcement. Inspectors ensure
<br />construction changes are documented and approved by
<br />appropriate City staff.
<br />To ensure quality, MNSPECT employs a Quality Assurance
<br />Program (QAP) where our Building Officials and Operations
<br />Managers perform random quality inspection evaluations
<br />of our staff throughout the year. They also complete a
<br />ride-along with staff as a mentoring and training exercise.
<br />Additionally, MNSPECT conducts an annual training day,
<br />which includes all personnel. Consistency is forged
<br />through our QAP, thorough training, as well as constant
<br />communication between all our operational teams.
<br />Time-sensitive or Short Notice Requests
<br />MNSPECT is equipped with an Emergency/Catastrophy
<br />Response Team that can be accessed 24/7 by calling
<br />our office phone and selecting the Inspection Emergency
<br />option.
<br />Personnel and Professional Development
<br />MNSPECT invests heavily in the training, certification,
<br />and licensure of our personnel. Our recruiting and training
<br />program ensures that we hire highly qualified, experienced,
<br />and capable personnel that develop as they progress
<br />through their careers with us. SAFEbuilt currently has over
<br />1,200 personnel employed.
<br />We believe that ongoing staff training is imperative for
<br />the accuracy and reliability of all of the services we offer.
<br />Every MNSPECT service provider completes the relevant
<br />State and/or ICC training and certification, which we
<br />require when qualifying and hiring our talented staff. With
<br />continuing education, our team remains on the cutting
<br />edge of best practices.
<br />17
<br />122
|