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Building Services | St. Anthony Village , MN MAKING A DIFFERENCE WHERE YOU NEED US CITY MEETINGS MNSPECT commits to attending two City meetings per year as requested by Council at no additional cost. If MNSPECT wishes to attend a Council meeting without the request from Council this will be done at no cost to the City. MNSPECT commits to attend all meetings with property owners or developers regarding current or pending applications. Those meetings are at no cost to the property owner or developer. COMMUNITY IMPROVEMENT SERVICES MNSPECT’s Community Improvement Services Program consists of two separate services: “Code Enforcement” and “Rental Housing Inspections.” The primary focus of Community Improvement Services is to achieve compliance through effective customer service at minimum cost. Our employees understand the importance of coordination with your residents, staff, and other departments. As a result, we exercise an appropriate level of professional judgment in resolving issues. We take an educational, proactive, and non-confrontational approach. Code Enforcement Services An effective Code Enforcement Program improves property values and enhances the presentation to visitors and business prospects. MNSPECT’s Code Enforcement team approaches compliance relying on education, two-way dialogue, and collaboration to achieve a higher percentage of code compliance than that of a heavy-handed approach. Our Code Enforcement Program is customizable, so our Code Officers follow the direction of Watertown’s City Council and staff on how you would like the program to look. We believe that a consistent Code Enforcement Program makes each community we partner with a better and safer place to live, work and play. The following are some of the duties we achieve in our Code Enforcement Program: 9 Proactively work with the City and its citizens to maintain a safe and desirable community 9 Respond to and investigate code violations – typically within 48 hours 9 Post violation notices and provide initial citizen notifications and follow-up inspections 9 Provide written reports that include digital photos of violations and action taken 9 Prepare cases for court appearances, provide presentations and attend meetings as needed 9 Participate in educational activities and customer service surveys related to code enforcement 9 Provide statistical, narrative information and detailed reports within agreed upon frequencies Rental Inspections Many communities across the country have rental inspection ordinances or requirements designed to meet housing quality standards and help protect tenants from harm. As permitted and approved, we personalize Rental Inspection programs to help communities identify and address potential safety hazards using the International Property Maintenance Code and applicable local ordinances and housing quality standards as our guides. 3 Working with each jurisdiction on an appropriate communication strategy, homeowners and landlords are notified and educated about the program. The notification may include a pre-inspection check list. A registration process begins which includes a fee. 3 Registered rental housing owners are notified that MNSPECT will be handling the inspection process on behalf of the community. 3 On a pre-determined schedule our inspector will schedule a review of the property and conduct an inspection using the International Property Maintenance Code or adopted local ordinances. 3 After the inspection, a report is provided to the owner with specific instructions about any needed repairs that may be required. The report also indicates a reasonable timeline for the repairs to be completed. 3 If repairs are needed, a follow-up inspection is scheduled and performed. 3 Upon approval, the owner receives a certificate of compliance that the inspection was passed. Our experience has shown that our Rental Inspection program offers many benefits to the community such as: Î Safety of the tenants. Î Improved neighborhoods, hence decreased blight. Î Provides rental database and insight into rental density 18 123