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Library Service Trends <br />An examination and report on New and Emerging Trends in Library Services was also conducted <br />by Library Strategies in an attempt to project possible future directions for the Library. A <br />summary of those trends and key findings follows: <br />Reading remains as popular as ever in the Internet Age, but the formats on which <br />people access the written word is varied and changing rapidly. Specifically, eBooks and <br />digital content usage is expected to climb, while use of print materials may remain flat <br />or decline very gradually. <br />The "Internet of Things" — or the network of objects embedded with computer or digital <br />technology will increase dramatically. Further, technology devices and usage are <br />changing very rapidly, and the pace of change is not expected to decrease. This is an <br />opportunity that is being embraced by many libraries who are emerging as the "go to" <br />place for technology training and internet literacy. <br />"Maker" technologies are a significant trend in libraries. These creative "makerspaces," <br />primarily based in technology, are becoming a standard service offering in many public <br />libraries. <br />Internal library systems technologies (as opposed to technology service offerings to <br />patrons) are not expected to see significant changes in the foreseeable future. <br />Despite reductions in print materials in many cases, libraries are not getting smaller. <br />Instead, more space is needed for meeting rooms, programs, separate teen areas, quiet <br />spaces, and other specialized activities. Libraries increasingly focus on flexible space <br />that can be easily altered in the future. <br />Various software technologies exist to assist in staffing and other internal efficiencies, <br />such as in scheduling for example. <br />The use of more powerful data analytics offer libraries increasing opportunities for <br />improving service and being more efficient. These technologies are becoming more <br />affordable and accessible. <br />Many public libraries have adopted primary missions beyond books, such as lifelong <br />learning and other education services, programming and cultural events, early literacy <br />advancement, technology training, some social service functions, and more, depending <br />on community needs. <br />For many communities, public libraries are playing an increased role in economic and <br />workforce development. <br />Marketing services to the community is increasingly a part of library operations. Easy- <br />to-use and attractive websites are a both a core service and a critical marketing tool. <br />(Note: The Library receives low marks and satisfaction levels for its current website.) <br />5 <br />