2017.12.18 CC Packet - Laserfiche WebLink

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Statement of Work Confirmation of distinct workflow process and inspection group updates by logging into Civic Platform with valid credentials. DELIVERABLE 6: FEE SCHEDULE CONFIGURATION The Agency can request up to eighty 80 new fee items to be configured during the project implementation. zedlT Solutions will fee items using the Agency's unique fee description, such as a Deck Application fee is $200. zedlT Solutions will configure all fee items using the inherent Constant fee formula in the Civic Platform. Advanced fee item setup, such as using other fee formulas or using the advanced script engine logic, is not in scope. Examples of advanced fees include, but are not limited to, using other fee formulas such as FIXED—FEE—BY—RANGE, automatically calculating a fee item based on an inspection result, permit expiration date, or using the advanced business logic event manager scripting engine to calculate fees based on multiple application data fields. Advanced fees will be manually calculated by Agency staff and added to permit and license applications as required. If requested, zedlT can scope the level of effort as a separate deliverable item, and provide the Agency with a proposed cost for additional fee configuration services. Alternatively, Agency staff that have attended the Accela Administrator training can add the configuration of advanced fees to the Agency's environment after Go -Live using the skills and knowledge received in training. In terms of specific output, the following will be executed for this deliverable: zedlT Solutions Responsibilities: • Provide timely and appropriate responses to Agency's request for information. • Provide the Agency with the Best Practice Template Datasheet documents • Configure up to 80 new flat fee items using unique fee descriptions provided by the Agency, and the inherent constant fee formula provided in the Civic Platform. • Conduct meetings via email, web conference and/or phone to demonstrate the new fee items configured in environment, based on Agency feedback. Agency Responsibilities: • Provide timely and appropriate responses to zedlT's requests for information. • Arrange for the availability of appropriate Agency staff to read through the Best Practice Template Datasheet documents. • Agency staff must provide a list of the new flat fee items (up to 80 items) to zedlT Solutions, which include fee description, the fee value amount, should the fee item be automatically invoiced or assessed, which record type(s) the fee item is associated to, and will the fee item be displayed in Citizen Access based on zedlT Solutions and the Agency agreed upon project plan timeline. • Agency staff must review and test all fee items configuration and provide feedback to zedlT Solutions based on the agreed upon project plan timeline. • Schedule appropriate Agency staff participants and meeting locations for activities. Acceptance Criteria: • Confirmation of configured fee items by logging into Civic Platform with valid credentials. 9 2015 Accela Inc. Page 13