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Statement of Work Agency Responsibilities: • Provide timely and appropriate responses to zedlT's requests for information. • Arrange for the availability of appropriate Agency staff to read through the Roles and Functions Matrix document. • Agency staff must provide a list of the user group permission updates (up to 10) to zedlT Solutions, which include function name and identified role based on zedlT Solutions and the Agency agreed upon project plan timeline. • Agency staff must review user group configuration and provide feedback to zedlT Solutions based on the agreed upon project plan timeline. • Schedule appropriate Agency staff participants and meeting locations for activities. Acceptance Criteria: • Confirmation of configured user group permissions by logging into Civic Platform with valid credentials. DELIVERABLE 9: NEW USER GROUP PERMISSION WITH DISTINCT UPDATES The Agency can request up to two (2) new user group permissions created, by copying or cloning an existing, defined user group deployed from the Best Practice Template with up to three 3 distinct updates per new user group permission created, such as add or removal of access for the defined user role. The newly defined user group can be associated to a named staff user account login. For example, if the Agency would like to define a new user role, such as cashier or supervisor, the zedlT Solutions will copy/clone an existing user group and create a new role with permission updates if needed. Each permission update, add or removal of access for a defined user role is considered a distinct single action change. In terms of specific output, the following will be executed for this deliverable: zedlT Solutions Responsibilities: • Provide timely and appropriate responses to Agency's request for information. • Deliver and discuss the Roles and Functions Matrix document • Configure up to two (2) new user group permissions by copying/cloning existing user groups deployed from Best Practice Template with up to three (3) distinct updates per new user group role created, based on Agency feedback • Conduct meetings via email, web conference and/or phone to demonstrate the new user group permissions configured in environment, based on Agency feedback. Agency Responsibilities: • Provide timely and appropriate responses to zedlT's requests for information. • Arrange for the availability of appropriate Agency staff to read through the Roles and Functions Matrix document. • Agency staff must provide a list of the new user group permissions (up to 2) and the permission updates (up to 3) to zedlT Solutions, which include name of new user group role, which user group to copy, the function names to update based on zedlT Solutions and the Agency agreed upon project plan timeline. • Agency staff must review user group permission configuration and provide feedback to zed IT Solutions based on the agreed upon project plan timeline. • Schedule appropriate Agency staff participants and meeting locations for activities. Acceptance Criteria: • Confirmation of configured user group permissions by logging into Civic Platform with valid credentials. 9 2015 Accela Inc. Page 15